Misk.com order process, customer service is absolutely horrible and the worst i have ever had. I placed on order for Domain Essentials at May 14, 2008 at 11:24 AM, they authorized my credit card and everything. I emailed them 8 hours later asking for status. May 15, 9pm, I get an email saying that their fraud system put me on hold, but they cleared it. I told them forget it, in the 34 hours of waiting, i had already secured hosting and had it up and running and to cancel my order per their terms of 30day mbg.
I sent my cancellation request May 15, 10pm. May 18, 12midnight, i sent another email asking for followup to cancelleation since the credit card charge has now actually posted. And i'm still waiting. Next step - call credit card company and dispute charge, which will cost Misk.com more money as a chargeback. Oh well.
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