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i cant edit my book why????
i cant edit my book why? i clic edit but nothing appear.....
I’m very upset
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The best answer from the company
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Hi Angelique,
This error seems to be a temporary bug - please try to access your book again. Sometimes this happens on our site from time to time because of high traffic and loading times. You should be able to access your book now.
I’m that you asked
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Inappropriate?Hi Angelique,
This error seems to be a temporary bug - please try to access your book again. Sometimes this happens on our site from time to time because of high traffic and loading times. You should be able to access your book now.
I’m that you asked
The company says
this answers the question
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Inappropriate?I have had this bug for over a week now. I can do one page and then the error message appears when I try to do the next page. I think this bug is more than temporary. I have sent a correspondence, but I didn't get a reply. So I hope this works better. I am on page 78 out of 100, I really hope I don't looks all this work!!!!
I’m scared
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Inappropriate?Dear Jan,
I'm sorry you are having this issue - I tested the editor and it seems to be working, but I will look into your specific issue and see what else might be causing it on your end. Thank you for emailing us. -
Inappropriate?hello
i am having trouble editing my mix book photo album i clickk on edit it goes to another page and says preparring mix book and thats it how long do i have to wait for it to apper i just want to change a few things how do i go about it
I’m frustrated
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Inappropriate?Sarah, we will look into this situation and see what the trouble is ... thank you so much. Remember, you can always email us at support@mixbook.com for more help!
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Inappropriate?I have the exact same problem as sarah...page gets stuck on 'preparing mix book'. I have spent 1 month on this book and it is near completion...I'm hoping you respond promptly to this issue
I’m anxious
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Inappropriate?Effie, your work has not been lost. We are working to solve this issue and we'll update you as soon as we can!
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Inappropriate?To all those with the "Edit" bug, please check now to see if this issue has been resolved. Our team seems to have found the solution. Please email us at support@mixbook.com if you have any other questions.
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Inappropriate?I cannot edit my page as well. I have waited over 24 hours. I would really like to finish my book.
I’m frustrated!
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Inappropriate?Brad, please email me directly at alison@mixbook.com - I need more information from you in order to help you with this problem.
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Inappropriate?I have had this problem for about a month. I keep logging on to see if it has corrected but the page is still frozen. What do I need to do to finish my book?
I’m frustrated
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Inappropriate?Skitty, please email me at alison@mixbook.com so I can help you further. I need to have the link to your book and a few other details. Thank you for notifying us.
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