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Moo cards

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Moo Double Charges?

Why was I charged twice by MOO.com for the same order of 50 business cards? Is this a mistake?

I’m worried

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danmoross, Employee, replied on February 25, 2009 16:18

Hi Kay,

We are really sorry that you were having trouble on the payment page.

I have checked our database and can see only one payment. Can you please double check and let me know which payment methods the two charges were placed with?

Once we have some more information from you, we will happily investigate and make sure you are compensated if necessary.

Feel free to email me directly - danm@moo.com

Best Regards,

Dan M
Service Agent - MOO

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