Loading Profile...
can you upload to different mobile folders?
Can you upload to different mobile folders or just the one?
P
P
I’m wanting this feature, if it's not here.
1
person has this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
The best answer from the company
-
Hi there,
For mobile uploads, they automatically default to the one mobile uploads folder.
However, once your video has uploaded to your account in Motionbox, you can move it into any folder you'd like to or designate a new folder altogether.
Here's how to move your video into another folder:
1. When you open up one of your folders, you can see then your videos listed.
2. Simply check next to the video you want to move and click above on "Move".
3. From here you can move to another folder or you can create a new one altogether.
Hope this helps out.
Cheers,
Anita
Motionbox Support Team
The company says
this answers the question
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Hi there,
For mobile uploads, they automatically default to the one mobile uploads folder.
However, once your video has uploaded to your account in Motionbox, you can move it into any folder you'd like to or designate a new folder altogether.
Here's how to move your video into another folder:
1. When you open up one of your folders, you can see then your videos listed.
2. Simply check next to the video you want to move and click above on "Move".
3. From here you can move to another folder or you can create a new one altogether.
Hope this helps out.
Cheers,
Anita
Motionbox Support Team
The company says
this answers the question
-
Inappropriate?I've uploaded to my mobile folder 3 times and none of the videos showed up.
Any ideas?
I’m confused
-
Inappropriate?Hi there,
I replied via email this morning as you had also written to our support address.
In that email I asked if you possibly were on the Sprint service since this is a carrier not compatible with Motionbox mobile uploads. But if not, definitely let us know so we can investigate further.
Hope to help you out with this soon.
Best,
Anita W.
Customer Support Team -
Inappropriate?Sorry for double asking support. I'll stick with this as it may help other users.
I'm not on sprint, I'm on Bell Mobility.
P -
Inappropriate?Hi P,
I'm sorry for the delay. Did you ever see your mobile upload? Have you tried this again since? I would advise that first and if still not uploading to your mobile folder on Motionbox, definitely let us know.
Thanks for the further information too.
Best regards,
Anita W.
Motionbox Support Team -
-
Inappropriate?Hi,
We apologize for the delay in resolving this issue. It appears this is under investigation and we thank you for your patience. It looks like mobile uploads currently have an issue getting to accounts, as you have reported and our engineering team is looking into this.
Best regards,
Anita W.
Motionbox Support Team
EMPLOYEE
