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Disable "go to MOTIONBOX"
Is there any way to disable the display of "go to MOTIONBOX" at the end of an embedded video? (I have premium membership, if that matters).
I’m disappointed that it shows up at the end!
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Inappropriate?Hi there,
Thanks for your question! Currently, there is no way to disable the Motionbox link at the end of embedded videos, but this is something we are considering offering in the future. Please note that this would likely be associated with a Pro tier membership, as opposed to a Premium membership.
I hope that helps. If you have any other questions, please don't hesitate to ask.
Thanks!
Kristy K.
Motionbox Support Team -
Inappropriate?Hi!
An update on this - Pro members no longer have the "go to motionbox" link on their embedded players. This is very exciting news for many of our members!
If you need any information about a Professional account with Motionbox, please contact us at support at motionbox dot com. We don't have Pro membership information available yet on our site, so you'll just want to write to us with your request.
Thanks!
Anita W.
Motionbox Support Team -
Inappropriate?This is not correct. I have a pro account and the "Go To Motionbox" link is still displayed on the end of my videos. What must i do to resolved this? -
Inappropriate?Hi Page,
Can you let us know your Motionbox user name? I'd like to make sure your account is currently Pro and not Premium (Pro accounts are for those who are using Motionbox professionally or for those users whose videos are heavily streamed). If you have a regular Premium account, the link will still be there.
Let us know if you have any questions!
Best,
Mona H.
Motionbox Support Team -
Inappropriate?sbcvideo. The account should been pro since it was set up in April.I had an issue with too many plays on my original account and this one was set as pro to take care of that issue.
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Inappropriate?Thanks, Page. Our team will take a look into your account on Monday. We'll be in touch via e-mail.
Thanks for your patience!
Mona H.
Motionbox Support Team3 Comments
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This answers the question
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Any update? I haven't heard from anyone, and it's 4:15 PM Monday... -
Hi Page,
I just responded to your email a few minutes ago. Can you let us know if you haven't received it? You may want to check your Spam or Junk folders as well.
Best,
Mona H.
Motionbox Support Team -
Thanks for your assistance, Mona.
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