How come others aren't able to view or play back my video?

You can use the share email function on any of your video pages to share easily. If you are trying to share a video URL directly, please note this can only work for "open access" videos.

On your video's play page, you can change your video privacy at any time by selecting the blue "change" option just below your video. Please keep in mind that if you have already shared your video and then change its privacy, the previous link they have received may no longer work!

For more detailed instruction on privacy settings, see our Privacy and Permissions Help topic.

If permissions settings are correct and it is a playback problem, they may need to instead update their Mozilla Firefox or Safari browsers and Flash. More detail on this is found in our Help section under Playing Videos.