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Unhappy With Motionbox This Week - Not Working Right
Why am I having problems uploading and optimizing for the past two days? And why does it take so long to get any response from the host when I send in a problem report? I'm about ready to close my account and demand a refund. If the service and response doesn't get better, I will. 425paul@comcast.net.
I’m frustrated
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Inappropriate?Hi Paul,
It looks like you have several videos which have uploaded and encoded this afternoon. Your patience is appreciated with upload and encode times, especially when uploading large HD video. It looks like everything has completed within a few hours.
Also, we see your first email about an hour before this post. We appreciate your patience for a response. If there is an email we may have missed, please feel free to let us know of any other issues.
Have a great weekend and thanks for writing.
Best,
Anita W.
Motionbox Support Team
EMPLOYEE
