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Upload speed
I love Motionbox and it's HD player.
But I fell that the uploading is slow.
I tested both through the website and the MXU,
but the upload never exceeds 100K/sec.
I have tested from different locations but with the same results
Is because my location? I live in sweden.
But I fell that the uploading is slow.
I tested both through the website and the MXU,
but the upload never exceeds 100K/sec.
I have tested from different locations but with the same results
Is because my location? I live in sweden.
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Inappropriate?Hi,
Several factors could play into slower uploading times such as location or internet connection, yes. Also, we have had overall slower processing times on our end because of some issues last week and a very heavy queue resulting from it.
Thanks for your patience on this matter. We are currently working hard to improve timing and appreciate your input as a Motionbox member.
Do let us know if you don't see an improvement over the next week or so.
Cheers,
Anita W.
Motionbox Support Team1 Comment
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This answers the question
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anitaw:
i'm a premium member and found that in the last few days the upload speed is terribly slow.......... 37-kbps and have check with my ISP and they are NOT the problem........... it appears that MOTIONBOX is receiving the video very very slowly. When will this be corrected? -
Inappropriate?Hello,
I also am a premium member. I have a 1000kbps connection, but my upload speed is between 6kbps and 23 kbps.
I am uploading 2GB of videos and I started 1-1/2 days ago and there is still at least a day to go. WOW!!!
Is there anything wrong?
Take care
Erik -
Inappropriate?Hi!
It ́s been working good here. I uploaded from Blekinge Tekniska Högskola (BTH) in Sweden and reached 300kbps keeping steady all day. The movies were up in no time. From home I averege 50kbps on a Wifi 8Mb ADSL-connection.
Regards
Thomas -
Inappropriate?Erik, were you using the Express Uploader for your latest uploads? Also, some of the slow upload issues we have been experiencing should be better, so let us know if you're still having trouble.
Thomas, I'm glad things are working well in Sweden!
Let us know if you have any other questions.
Thanks!
Kristy K.
Motionbox Support Team -
Inappropriate?Working great for me over the various connections I frequent. Still love the MXU! It's clean, simple and gets the job done.
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