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add support for External DTDs in Firefox!
One attraction of mine to Firefox was its early support for XML. However, it still lacks the ability to load an XML document which loads an external DTD (for entities, let alone validation).
https://bugzilla.mozilla.org/show_bug...
There are a few other lesser bugs relating to parameter entities in the internal subset, but if a document using entities can't even be loaded, this is a more serious issue.
It is a pity I think for such a ubiquitous standard as XML to be only half-workable through the web. I've read some saying XML is not for the web but as a Firefox extension developer and web user, I really find this attitude quite unnerving.
With 74 votes on the bug to date, it seems I'm not alone. IE 7's XML and XSL is, I hate to say, more advanced. I also don't think that this is just a developer issue, as the promise of a semantic web depends on there being infrastructure for it. I'm a huge fan of Firefox or otherwise I wouldn't be directing attention to this.
Thank you...
https://bugzilla.mozilla.org/show_bug...
There are a few other lesser bugs relating to parameter entities in the internal subset, but if a document using entities can't even be loaded, this is a more serious issue.
It is a pity I think for such a ubiquitous standard as XML to be only half-workable through the web. I've read some saying XML is not for the web but as a Firefox extension developer and web user, I really find this attitude quite unnerving.
With 74 votes on the bug to date, it seems I'm not alone. IE 7's XML and XSL is, I hate to say, more advanced. I also don't think that this is just a developer issue, as the promise of a semantic web depends on there being infrastructure for it. I'm a huge fan of Firefox or otherwise I wouldn't be directing attention to this.
Thank you...
I’m disappointed
3
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
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Inappropriate?Sorry, but this is a very unofficial support forum. Mozilla barely supports Get Satisfaction, preferring users to ask for help at SuMo. But, neither location is a "please fix my bug" page. However, there is still a way to show your support for a bug to be fixed or a feature to be implemented.
1. Sign up for Bugzilla.
2. Visit the page for the bug (as you linked above).
3. Click "vote" under Votes, it is in the third row of the second column at the top of the page.
4. Check the box where the arrow is pointing.
5. Click "save votes".
I'm sorry I can't be of any more help, but as the bug you mention is assigned, that means it is being worked upon.
In addition, it appears the reason it is not yet fixed is that the person who wrote the patch has not documented exactly what it does, and has not responded in 1 year to the request. You're free to e-mail Peter Van der Beken (e-mail in his comment here, click his name) and ask kindly why he has not answered the request in comment 91.
Nota Bene: I say "appears", for that's how I read it. I could be wrong, I'm not super familiar with the bug.
I’m hoping that this information helps you
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Inappropriate?Hi, fair enough. I sent an email. Hope I didn't sound too critical.
I’m happy to get a suggested course of action
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Inappropriate?Did you get a reply? -
Inappropriate?No, no reply...
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Inappropriate?By the way, this problem is not unique to Firefox. I am experiencing the same thing with Google Chrome and Opera. Safari works though.
I’m frustrated
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Inappropriate?I am equally disappointed. We're tying to develop some on-line help for our products and want to use entity definitions for common elements. That we cannot use external DTDs sort of harpoons our plans. This is a serious issue.
The real disappointment is this the bug has apparently been around for so long. Surely we're not expected t tell our clients to only use IE?!!?
Achim
I’m frustrated
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If you haven't voted for it, you should, it's more useful than just complaining here. -
Inappropriate?Is it some kind of a joke, that the "official rep" on a forum which is supposedly about getting satisfaction is this rude to people? I mean seriously, this seems like some kind of comedy sketch--a site for satisfaction making people feel insulted for expressing a little bit of dissatisfaction at a site whose very name is inviting feedback. I wonder how you'd deal with people who were really angry. This isn't the first time this has happened, since you seem to have a record of doing this.
You know, it would have been just as easy to say something like "The best we can suggest is to vote on the bug, since we unfortunately do not review bugs here, or XYZ".
A pity there is no "Inappropriate?" link for official reps because you are really giving Mozilla a black eye. Of course, if individuals here continue to feel insulted by you, they can no doubt find a higher channel to whom to express their dissatisfaction, though I'd hope things don't need to get any more negative than they already are.
I’m disappointed
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Hi Brett, You should be seeing an "Inappropriate" link next to every topic post and reply -- whether by a customer or an employee. However, comments don't have the "Inappropriate" link so that could be what happened in this case. To flag a comment, you have to flag the reply and then specify that you're flagging the comment when you're asked for more details.
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Inappropriate?Brett,
I have reported your complaint to the Get Satisfaction team, and I will make sure they review my niceness for this thread. I believe I was not at all rude in this thread, and gave the best possible route to take to voice your ditto where it will be heard, as a vote on Bugzilla. However you disagree, and I invite you to voice your distress with the lack of an Inappropriate? link on the Get Satisfaction problem report.
I’m amused
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Inappropriate?Brett, I'm sorry that you haven't found a solution to the issue at hand, but I have to say I think Tom's been anything but rude. He pointed out exactly what the current situation is, and what you can do to work within the current boundaries. I really don't see where he was rude, and I think you're being unfair, especially on an issue that had been untouched in half a year.
Tom's a volunteer, as are most of the people who help here and elsewhere in the Community. We need to thank our volunteers for helping, rather than attacking them out of left field.
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I was not referring to my own comment here, but to the recent comment he made to Achim Schmitz, "If you haven't voted for it, you should, it's more useful than just complaining here."
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Inappropriate?That wasn't necessarily rude. He was stating that Bugzilla is a better place to complain about long standing bugs, complain not being a pejorative word, but a rightfully used choice to show that he's legitimately unhappy. You read Tom's line as being mean when in reality it wasn't meant with any malice. That's the problem with text only, there are no vocal inflections, and sometimes it's easy to read into a statement things that aren't there. As someone sitting in the same office as Tom when he wrote that, I can assure you there was no nastiness intended there.
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That is exactly why people should not use words which do have pejorative connotations--unless they're deliberately trying to simultaneously insult the person while covering themselves. Online customer service should be well aware of how their words may be interpreted.
In the other thread here I'm watching on a Thunderbird addon idea, Thomas replied to someone, "You didn't even search for that first "request", did you? Insulting the individual that they didn't do enough of their homework is, to put it midly, not a professional attitude.
And note that in reply to my post, instead of putting his status as "puzzled" or something like that, he put his status as "amused". So instead of taking my concern seriously, or at least trying to discover why I could have gotten that impression, he's taking it as a joke. -
Inappropriate?I think that it is a bit presumptuous for the parties involved to decide whether or not there has been "rudeness". Let's settle this the old fashioned way:
Bring out the bottles and see who can drink the other one under the table!
Chug! Chug! Chug! Chug! Chug!
I’m amused
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If it is bottles of coca cola I believe Grey would win so hard
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Inappropriate?This is my first chance to make any sort of comment on the recent discussion. I must say that I'm a bit surprised at all the fuss (though I do accept the need to keep forums polite). Never-the-less, if I might make some remarks:
1. I'm not offended by Thomas' response to my post. I had in fact read his earlier comment to vote at Bugzilla. I did sign up and I'll vote some time today.
2. Having signed up at Bugzilla. I couldn't resist also having a bit of a whinge here. After all, this bug means a good deal of extra work for me. Yeah, I suppose it is a bit childish, but having one's say does release a bit of frustration.
3. Now the big one: Does anybody have an idea how I can get around this problem? It seams XML Schema is also not (yet) supported. The only idea that I can come up with is pre-processing all of our XML online help files to include the standard values. That's a fairly inelegant solution.
If I come up with something better, I'll post it here.
Achim
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