Loading Profile...
Firefox 3 keeps crashing and locking up other programs
After Firefox 3 updated to 3.1 it keeps crashing and/or keeps locking up other programs on my computer when its running. I had to uninstall Firefox 3. After I did everything on my cpmputer is working and running fast and smoothly like it should. How do I report this to Firefox Tech's so they can fix this big bad bug? I really like Firefox 3, I want it back, How can I get Firefox 3 with out the 3.1 update?
I’m Frustrated Firefox 3 Is Doing This, Because I Really Like Firefox 3
27
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
Due to volume, only the 15 most recent replies are being displayed
-
Inappropriate?I guess I have no choice but to Quit using Firefox 3. I really liked it when it was working, but that has been over a month ago and I can't seem to be able to get it working right. The Firefox support is not much help at all, neither is the #firefox chat room. The only one that seemed to have tried to help me was Thomas Here on Get Satisfaction, even though I had a little problem with his attitude. and some of his comments, he was the greatest help I got, but we were still unable to solve the problem. Things got a lot worse, My Firefox got another update to 3.0.2 and it has been crashing like crazy. when I got the update I thought oh I hope this fixes it, but it made it that much worse. I have been with Firefox ever since it was Firefox 1, it has never let me down until Firefox 3.0.1 came out. I give up on Firefox, But I will leave this as unsolved just in case somebody has some input that might get my Firefox 3 working right again. I'm not going to uninstall my Firefox 3, I'll just leave it there. Hopefully, maybe somebody will find the answer, and I can start using it again.
Thank You Thomas, and Get Satisfaction for your time.
PS: I installed Firefox 3 on my Windows based Laptop computer a few weeks ago and it worked pretty good until it got the 3.0.1 update and it too started crashing and freezing up, I uninstalled it.
I’m Waiting For An Answer.
4 Comments
Add a comment
This solves the problem
-
I thought that mzz's suggestion to remove the logitech driver had fixed it? Also, 3.0.3 came out either today or yesterday to resolve some issues with 3.0.2. -
It worked for like 24 hours then went back to doing the same thing.
I just got the 3.0.2 update yesterday morning, it was an auto update. so there is a 3.0.3 update? where can I get it to see if this fixes anything? -
Should be available at http://www.getfirefox.com, just install it over 3.0.2. Do you have any new crash reports from when it went back to doing the same thing?
-
OK I got it installed, now I'm going to test drive it. Thank You again.
-
Inappropriate?Well I'm Back, It quit crashing and freezing up. But now it randomly closes with out notice. I'll be on a site and it will just close. no messages or error messages it just closes. WHY?
I’m undecided
4 Comments Add a comment
This solves the problem
-
http://getsatisfaction.com/mozilla/to... is this similar?
-
Kind of the same, but I'm using Windows xp not vista. its like I'm clicking on the X button on the top right top of the browser.
it has closed 14 more times since I posted this new issue.
I do not have any add-ons or plug-ins. I'm running Firefox naked
I went to #firefox and told them they said its happening a lot that its most likely a bug and I was told to delete the Firefox folder do not uninstall it, Delete it. then search the computer for Firefox and Mozilla folders and files and delete them, then install Firefox again. so I did and right after i did and it was on the welcome page it closed. It didn't make any difference at all. -
hold the windows button and hit R, then type firefox -p. click 'new profile', create one, use it, and check the box to not ask you every time (or uncheck the one that says ask every time, i forget which one it is). not sure if you did make a new profile or not so, just checking.
-
I did this, and all it did was open a new browser window to the Firefox home page.
But I deleted Everything Firefox just about 2 to 4 hours ago -
Inappropriate?Now Firefox Will Not Open I have a screenshot but this stupid thing won't load it, It says I'm not a site administrator They need to fix their site, it keeps logging me out too
I’m frustrated
-
Inappropriate?Here Is The Screen-Shot
1 Comment Add a comment
This solves the problem
-
How to get past that message is documented here:
http://support.mozilla.com/en-US/kb/F...
This often happens when Windows crashes badly while Firefox is running, but has some other causes. See that page. -
Inappropriate?That url,
http://i294.photobucket.com/albums/mm...
, contains "TheNiteOwl" in the URL. You denied being NiteOwl on IRC. Would you like to retract that statement now?
Also, why do I see a Logitech Quickcam icon on the desktop? I thought you uninstalled that. An uninstall should remove that icon.
Since it says Firefox is already running, open Task Manager (hit ctrl alt del, that should bring it up, if not, when you do that hit the button titled "Task Manager), find Firefox.exe on the Processes tab (not the Applications tab) and hit End Task. Let me know if that helps.
I’m confused
1 Comment Add a comment
This solves the problem
-
Here we go again. I'm trying to get some help here and all you want to do it try to say i'm a person I'm not because of You and your childish games, I am Deleting my account here at Get Satisfaction I don;t have time to play little kids games with you. this will go down in my blog and with all the media companies I work for everything that has been written and comminted on with in my account has been copied and will go down as is was copied. this site would be pretty good with out people like you. you do help when you are not playing your little kids games, you need to grow up or get off this site. I know you don't care that you drove me off this site, but you will, and this site will too. as soon as this hits all the searches like google Yahoo ask lycos webcrawler alo excite. this will also be on Fox Business News. and to answer your question: No I am not nite owl never have been I am not a kids super hero. this will also look bad on mozilla/Firefox. I know you have heard of people that go to web sites or in person to businesses with a problem jus to see how they are treated? well I'm one of those people, I got paid to come here with a well known problem with firefox to see how it was handled, and how I would be treated and I wasn't treated very well here and when I went to the sites employees I got threatened and was told my account was going to be deleted because I was causing waves. these emails didn't show up on the site and a lot of my comments were deleted by the employee but it was copied before it got deleted my the company I work for. they are here when I'm here recording everything as with my email account whict is really their email account not my email. you asked if I was male ot female and how old I was. I didn't answer that because my employer told me not to answer you to see how far you would go with it. the niteowl person is my employer not me. but I am female age 38 my name is Theresa, I am in the state of New york in the united states. I work for a well known news corp. I have been with them for 23 years. I am deleting this account because of you Thomas, because of how you treated me and I would not recomand this site at all. have a good day
-
Inappropriate?Here we go again. I'm trying to get some help here and all you want to do it try to say i'm a person I'm not because of You and your childish games, I am Deleting my account here at Get Satisfaction I don;t have time to play little kids games with you. this will go down in my blog and with all the media companies I work for everything that has been written and comminted on with in my account has been copied and will go down as is was copied. this site would be pretty good with out people like you. you do help when you are not playing your little kids games, you need to grow up or get off this site. I know you don't care that you drove me off this site, but you will, and this site will too. as soon as this hits all the searches like google Yahoo ask lycos webcrawler alo excite. this will also be on Fox Business News. and to answer your question: No I am not nite owl never have been I am not a kids super hero. this will also look bad on mozilla/Firefox. I know you have heard of people that go to web sites or in person to businesses with a problem jus to see how they are treated? well I'm one of those people, I got paid to come here with a well known problem with firefox to see how it was handled, and how I would be treated and I wasn't treated very well here and when I went to the sites employees I got threatened and was told my account was going to be deleted because I was causing waves. these emails didn't show up on the site and a lot of my comments were deleted by the employee but it was copied before it got deleted my the company I work for. they are here when I'm here recording everything as with my email account whict is really their email account not my email. you asked if I was male ot female and how old I was. I didn't answer that because my employer told me not to answer you to see how far you would go with it. the niteowl person is my employer not me. but I am female age 38 my name is Theresa, I am in the state of New york in the united states. I work for a well known news corp. I have been with them for 23 years. I am deleting this account because of you Thomas, because of how you treated me and I would not recomand this site at all. have a good day
I’m sad
1 Comment Add a comment
This solves the problem
-
You're leaving because I asked you to confirm that you were NiteOwl on IRC (I can check logs and see that UnknownPerson has the same address as NiteOwl)? Don't forget to not recommend this site to your split personalities, such as Chimpanzee, who mentioned he was connecting from work (you recently said you were connecting from an apartment complex with 6 apartments). It is plain to see everyone is trying to help you and you are not interested in telling the truth. Even in my post where I asked you to confirm that you were in fact NiteOwl, I offered assistance. That's not being "mean", that's just trying to keep things sorted out.
Also, NiteOwl and UnknownPerson connected from Illinois, not New York.
Split personalities are very difficult to assist. -
Inappropriate?There are at least three things you might have tried to clean up a malfunctioning Firefox installation:
- Reinstall it. This rarely helps: it only overwrites files the installer put in the installation directory, not files added later, and those files rarely get corrupted. It occasionally fixes problems caused by an interrupted or otherwise malfunctioning upgrade.
- Remove the installation directory (c:\program files\mozilla firefox\ normally) and reinstall it. This gets rid of installed plugins, global extensions, and some global components installed by third-party applications (some virus scanners hook into Firefox like this). This helps much more often than just reinstalling does, and does not usually "cost" you much (other than a few plugins you can just reinstall when you find out you need them). If I understand correctly you recently did this.
- Use a fresh profile. The profile is where every file Firefox writes after the installer finishes lives (bookmarks, user settings, user extensions, etc.). If I understand correctly you have not tried doing this after the fresh install in an empty directory. I recommend you do this (on top of the fresh reinstall). You might also want to consider installing in a non-standard location (a very long shot, but your problems are also very weird, so...)
The easiest way to do this is add a second profile by running firefox as "firefox.exe -P -no-remote" (see http://support.mozilla.com/en-US/kb/M... and add -no-remote to make it work if firefox is not currently completely closed). Then add and tell it to use a new profile. Do not add any extensions and plugins, but apart from that use it normally.
If you feel you must use flash, please try to use the flash 10 release candidate (google will tell you where to get it). The flash 9 plugin is known to interfere with the mozilla crash reporter. If you do not really need flash do not install the plugin.
I am also curious about the security software you use (not sure if you mentioned it here, but you did mention it on irc and/or live chat). It restarting the system for you is somewhat unusual. Do you know what software is doing this?
It is very unlikely the changes between Firefox 3.0.2 and 3.0.3 were relevant to your problem (the only change in there was related to saved passwords containing non-english characters and would not crash, just cause saved passwords to stop working). But it is quite possible reinstalling or changing Firefox.exe helped in some other way (if something external is interfering).
I'm glad you're getting "faster and more answers from here" on irc.mozilla.org #firefox on top of the "only" help from Thomas here on getsatisfaction :)
I’m silly
5 Comments Add a comment
This solves the problem
-
I would close Firefox, But it will not close Its not there and its not listed in the task manager and it will not let me uninstall it because it says its still running but I can't see it anywhere and I can't manually delete it because it says its running and when i went into safe mode it said i can't because its still running, and this is for real it is really doing this.
-
Unknown Person, use the -no-remote trick mentioned in the 5th paragraph.
-
I use flash everyday I use it for live streaming everyday I have an internet news show so i can't do with out flash, but the program we are using doesn't support flash 10 we already tried it I am using Microsoft Live onecare for the security, I was using Norton but it was causing way to many problems with a lot of programs. so far Live onecare hasn't caused any problems
-
Thomas I can't do anything with Firefox period it is locked down I can't even uninstall it in safe mode
-
If it will not uninstall in safe mode and the safe mode you refer to is the operating system's safe mode then it is pretty unlikely for Firefox itself to be causing that, since it does not run on startup (and certainly not in safe mode). But doublecheck it is indeed not listed in the task manager's processes tab, just to be sure. What is the exact error message telling you it is "locked down"?
-
Inappropriate?Well I have no other choice but to run a destructive recovery just to get rid of this Buggy Firefox browser. I will not reinstall it, because it dose have way to many bugs Mozilla really needs to get a hold on these problems and fix them. Firefox 3 is the worse version of Firefox to date. they have taken a very good browser and really messed it up. its not worth a penny the way it is now, its a total flop. I have been using Internet Explorer 8 and Google Chrome and they are pretty good I have been using both for 2 months and neither one of them has crashed. Internet Explorer 8 Froze up on me one time. but that was due to a Frefox plug-in somehow got installed on Internet Explorer 8
I’m sad, for Firefox's future
-
Inappropriate?BYE! HAVE A GOOD LIFE EVERYONE, I'M NOW DELETING MY ACCOUNT DUE TO IN PART OF FIREFOX'S THOMAS AND GET SATISFACTION"S ERIC
I’m thankful I don't have to rely on the named people for real help
-
1 Comment Add a comment
This solves the problem
-
Use Google Chrome! It's fast and reliable, plays videos all the way through, does not freeze and will not lock up other programs.
Fire Fox is a bug infested program that has slow loading, no loading, memory drain, freezes, locks up other programs, only plays 1 minute of videos and generally does not work right.
As you can see by all the posts, this is a Very Widespread Problem that Mozilla refuses to accept responsibility for.
They like to blame the add ons and their solution is for you to spend countless hours disabling every possible combination of your add ons until you find the one/combination that is causing the problem.
B.S.! I do not use ANY add ons and constantly have all of the common problems associated with their browser. Nor do I wish to trouble shoot a program that should just work right.
EMPLOYEE
