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EMPLOYEE
Firefox Crash
Overheard
from a Twitter post by
bookselves
bookselves
irritated that the new firefox crashes my browser over and over.
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
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Inappropriate?Hi my name is myles7897, I volunteer giving support at Live Chat, http://support.mozilla.com/chat.
The most common types of crashes are caused by add-ons. Please try safe mode. Safe Mode is a special way of running Firefox that temporarily disables extensions, themes and toolbar changes. If your problem stops while in this mode, we can find the item that is causing the trouble.
Full safe mode instructions are at http://support.mozilla.com/kb/Safe+Mode.
If safe mode doesn't fix the problem try this article, http://support.mozilla.com/kb/Firefox....
I understand that if crashes are random, it is going to be hard to troubleshoot in safe mode. If this is the case just supply me with the add-ons that you have installed and I'll see what I can do.
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Firefox support can be found in the form of a knowledge base, you can ask a question at support.mozilla.com, visit our chat room at irc.mozilla.org #firefox, or just post here at Get Satisfaction.
I’m hopeful that Firefox will stop being so crashy.
