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Firefox crashed since the update (even in Safe mode, and on all my laptops)
I was told to start a new thread from an earlier thread.
TYPE YOUR PROBLEM HERE, and a short subject line in the small box below.
Firefox 3 crashes, even in Safe mode. I really need it for work, but nothing I do seems to work. My other 4 laptops have automatically updated to Firefox, and it has also crashed there.
TYPE YOUR PROBLEM HERE, and a short subject line in the small box below.
Firefox 3 crashes, even in Safe mode. I really need it for work, but nothing I do seems to work. My other 4 laptops have automatically updated to Firefox, and it has also crashed there.
I’m frustrated
1
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I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
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Inappropriate?Do you get any links listed when you put
about:crashes
into your address bar? The Breakpad crash reporter stores links there.
Right-click -> Copy link location
on a few of them and paste into this thread -
Inappropriate?I can't put about:crashes anywhere because Firefox crashes as soon as I open it, so it won't even load at all, even in Safe mode. The same thing happens on my other laptops too, ever since the update.
Thanks for your help though. -
Inappropriate?How do I save my bookmarks, settings, etc, and move to another browser if it comes down to this? I would rather not do that, but I'm very busy and I need to get this working tonight
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Inappropriate?Try going into C:\Users\YOURUSERNAME\AppData\Roaming\Mozilla\Firefox\Profiles\ (on Vista)
or if on windows xp: C:\Documents and Settings\USERNAME\Application Data\Mozilla\Firefox\Profiles\
copy the folder in there to your desktop or something, and then go back and delete it.
Now try starting up Firefox again and see what happends. -
Inappropriate?Thanks for your help Daniel. Unfortunately it didn't solve the problem.
It still crashes on Safe mode and in normal mode. In normal mode, it's going through an update and checking compability with add-ons, then it crashes.
In Safe-mode, a window popups asking me to check what I want to disable, and then crashes right away.
Any ideas? -
Inappropriate?I'm on Vista, when I click on 'view problem details", this shows up:
Problem signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 1.9.0.3224
Application Timestamp: 49094c66
Fault Module Name: StackHash_eaaf
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: 80000003
Exception Offset: 017b75ba
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 4105
Additional Information 1: eaaf
Additional Information 2: 7bb15eb8bb5a1ca2d7e616405e3cf7c4
Additional Information 3: 2922
Additional Information 4: 1b2ea03bd9c04b2c971633cf6150c552
Read our privacy statement:
http://go.microsoft.com/fwlink/?linki... -
Inappropriate?I solved the issue by going back to a previous version of Firefox.
