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Can't send email using comcast WAS:BET U CAN'T FIGURE THIS ONE OUT!!
I CAN RECEIVE VERIZON.NET E-MAILS (20 PEOPLE)...BUT THEY DO NOT GET MINE...WHEN I E-MAIL THEM FROM MY COMCAST E-MAIL SITE...THEY GET THE E-MAIL........I HAVE DISCUSSED THIS FOR 2 WEEKS WITH COMCAST...THEY SAY IT IS MOZILLA...CAN THIS PROBLEM BE CORRECTED?
I’m confused
2
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has a solution in progress.
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Inappropriate?I've been experiencing the same thing with godaddy. The smtp.secureserver.net outgoing mail server requires "authentication". Although it worked fine with Windows-98 and a dial up connection, it is not working at all with Windows-XP and a DSL connection. Godaddy also tried to blame Mozilla. But my other outgoing mail servers are working fine, and it can't be Mozilla's problem if it works on another operating system.
I'm still convinced it is the "authentication mode" selected for the "network connection"; but I don't know enough about it to set it correctly. And apparently people have been asking the same question on this discussion board for over 6 months and still haven't received an answer that works.
SO, yes, it can be resolved, but not by "tech" people that don't have experience with windows authentication modes and other hidden settings in Windows.
I’m sad
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Inappropriate?My outgoing mail server had blocked my "IP" address, which is dynamically assigned. My internet service provider (ISP) released my IP address, and that resolved the problem as I was assigned a different IP address that wasn't blocked. But apparently that is only a temporary solution as the IP address will change again automatically.
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Inappropriate?Hi Brenda:
Yes, as pasa pointed out his problem was not Windows config problems but rather was due to dynamic DNS assigning him an IP address that was blocked by his mail provider Go Daddy (because previously a spammer had used that IP address). When pasa's IP address changed (after he asked his ISP to drop his current IP address and give him another IP addrss), he received a new one that wasn't blocked by Go Daddy and then he could send email using Go Daddy's outgoing SMTP email server.
Full details:
http://getsatisfaction.com/mozilla_me...
Anyhow Brenda, you didn't give us enough info to help you.
Please reply with complete details as requested in our README (Thunderbird version (2.0.0.23?), Operating System (Windows XP?), ISP, mail service provider (are your ISP and Mail Provider both Comcast?), outgoing SMTP mail server settings (should be port 587 according to Comcast documentation, exact error message, etc)
I’m confident
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omg........i am a grandma and what you guys have just said is greek to me........thanks so much........guess i will have to hire a geek to come in and do whatever.......i just received a threatening letter from comcast saying is i use thunderbird that i will no longer be able to send without changing my port...........i don't even know where the port is!! thanks guys for addressing my problem..............i really appreciate it.......................brenda -
sorry.........yes, i have windows xp.........use comcast for everything (i think)...I just found my port...it is 587.........so that is not the problem of not being able to send to my verizon friends, right? what do i do now...thanks so much.............brenda
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Inappropriate?1) Do other people other than your Verizon friends receive your E-mail?
(If so, you are not being blocked from your outgoing mail server, if not, you probably have to get the mail server to stop blocking your IP address).
I had a problem with many people at the city not being able to receive my E-mails about 8 years ago... but everyone else was receiving fine. It turned out that the "Domain Name Server" (DNS) that {figures out the numbers that go with the names}, was using an old data-base that was not being updated, and the city had added new mail servers, and removed mail servers, so the mail was being routed to non-existent mail servers. It took a lot of negotiation between the city IT (information technologies) department, and my ISP (internet service provider) to get the mail to finally go through. I think most of the corrections was done at the city level rather than having to change domain name servers or update the databases. I was told I was the only one being blocked, and it was only from selected people at the city; but that was because of the choice of the DNS by my ISP.
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to give you an example.....i have 2 friends who use Verizon...they live next door to each other...1 gets my e-mail..the other does not....it is only my Verizon friends...out of the 20...3 receive my e-mails......the really strange thing is this: over the past 6 months, this has happened at least 3 times....i.e. they got the mail say in August...in October...it started all over again! My daughter in Nashville with the @mindspring address no longer gets my e-mails.......she did until around the 1st of Oct. All the rest of my 50-60 friends receive with no problem. Truly an interesting problem! Thanks so much for your input!..................Brenda P.S. 2 of my friends called Verizon....Verizon came onto their puters and looked......said they were not blocking me in any way that Verizon could see. Also, I can reach ALL these people if I send by Comcast e-mail, rather than Mozilla.
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Inappropriate?That indicates it is a domain name server problem (DNS) that your ISP (internet service provider) is using. When using the "web-mail", you are bypassing the DNS that your ISP uses.
You will need to call your ISP and ask them what they can do about it, and whether there are other ways to choose a different DNS.1 Comment Add a comment
This solves the problem
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i will try that.........Comcast says there is no solution.........to use their e=mail! lol
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