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Frequently Asked Questions

Needs answer

23 people asked this! Click to add your vote!
23

mozy pauses during backup saying "communicating with server"
Merk asked • Last reply on November 20, 2009 16:13 by pdetering
Needs answer

9 people asked this! Click to add your vote!
9

User account in use (ServerError6)
David Burden asked • Last reply on November 23, 2009 15:22 by Justin Zak
Needs answer

6 people asked this! Click to add your vote!
6

Upgraded to new mac client 1.4. Just hangs now at Splines?
dominic Bartolini asked • Last reply on October 29, 2009 12:00 by Peter

Ideas Under Consideration

4 people shared this! Click to add your vote!
4

Prioritization of backups and immediate backup
mrs shared • Last reply on July 14, 2009 16:50 • Under Consideration

Common Problems

Needs solution

13 people reported this! Click to add your vote!
13

Backup process hangs/freezes over and over - SOLUTION
Cheesy reported • Last reply on November 13, 2009 15:49 by Mike Jones • In Progress
Needs solution

11 people reported this! Click to add your vote!
11

CPU usage high on the MAC, even when not backing up
Paul reported • Last reply on November 24, 2009 04:08 by bob
Needs solution

9 people reported this! Click to add your vote!
9

Volume Shadow Copy Service is being corrupted or shut off by MozyPro
Robert Walsh reported • Last reply on November 23, 2009 16:32 by rseiler • In Progress

Recent Praise

Mozy did the job!
— cyberbofh, on March 14, 2009 16:32
Happy with Mozy-nice to find GetSatisfaction resource
— ChrisB, on December 03, 2008 14:04

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Community Stats	Total
Topics posted	128
People	643
Employees	8

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Community members

Penelope Else asked their first question:

How do I see the current backup log?

Welcome to our new members

gilby101

joined on November 24, 2009 10:10

Spa

joined on November 24, 2009 09:32

mabahamo

joined on November 17, 2009 12:34

klariet

joined on November 16, 2009 22:14

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This community created by steph over 2 years ago.