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MozyHome Servers give a bad message; I ain't got no satisfaction!

I am receiving a "Bad message from MozyHome Servers" error and have not been able to backup for 7 full days now. That kind of defeats the purpose of a backup service. Can someone please tell me what's going on? Mozy's support email has yielded no response.

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tom, Official Rep, replied on November 02, 2008 02:20

Publius-

If you still haven't seen a resolution to this problem, please let me know. I'll make sure it's taken care of. If you've had a chance to contact support and they've done so for you, great.

Thanks,
Tom
Mozy, Inc.

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