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No Original Soundtrack from Imported Video Files
I have no original soundtrack from my video clips, even after moving the Soundtrack Slide Bar to Max.
I have Muvee ap 6.1 and just purchased Muvee Reveal and still I have the same problem. My video files are supported formats. Any help would be appreciated.
I have Muvee ap 6.1 and just purchased Muvee Reveal and still I have the same problem. My video files are supported formats. Any help would be appreciated.
I’m frustrated
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Inappropriate?Ken_G, can I know what is the format of video you are trying to use?2 Comments
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YihYeong, After checking the properties of the file I can confirm it is Movie Clip (.mpg) downloaded straight from my Sony DCR-DVD203E Handycam.. The files play fine in Windows Media Player and in other applications. Do you believe the format is not supported? in which case can you suggest a file conversion program.
Many thanks
Ken -
I have a Sony Handycam too. I wrote to customer support for Muvee and they didn't indicate some sound formats are not supported. You spoke of a conversion file. What is this and how does it work?
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Inappropriate?Ken_G, Thanks for the details. I have asked my colleagues. The video clip taken from the Sony DCR-DVD203E requires AC3 audio decoding which aP6.1 does not support.
However, out latest product - muvee Reveal supports it. I recommend that you try downloading the trial version from our website at: www.muvee.com
I’m confident
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YihYeong, Thanks for your help. I have already purchased Muvee Reveal and have had the same issue. I did consider your earlier comments about file types and downloaded a video file converter. I converted the files to MP4 and just like magic my soundtrack appeared. I spent the best part of 2 hours constructing my Muvee with both Video (MP4) and photos, I enjoyed adding captions. I was a little frustrated to find that the video footage and sound are very out of sync, even after checking I had selected the right options for playback. When I tried to make changes Muvee stopped responding and I received a Run Time Error. The only fix was to restore the computer and reinstall Muvee Reveal. I love the concept of this software but can find little explanation as to why sound & picture are out of sync. I have disabled the slow motion in style setting and set the video setting to use all in sequence.
If I could get the sound in sync my muvee would be perfect.
I appreciate your assistance, you are a "steely eyed Muvee Man"
Thanks again
Ken -
I just tried the Muvee free download and I still can't hear the audio for the files I created on my Sony Handyman. I tried sliding over the bars for video soundtrack to the max and minimizing all the others, and still no success.
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Inappropriate?Ken, full version of muvee Reveal should support AC3 decoding. May I know if you have installed the HD addon after you've made the purchase?
How about trying the below and let me know:
1. Launch Reveal
2. Click on "Add"
3. Do you see "From my AVCDH camcorder" ? -
Inappropriate?Btw, the trial version of muvee Reveal will not support AC3 and that means audio from the Sony Handycam video files will be lost in the saved muvee.
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Inappropriate?Has anyone found an actual solution...I'm facing the same issue with my Sony Handycam's mpg files and Muvee ap6 -
Inappropriate?hi why muveereveal cant upload my mpeg video files
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Inappropriate?I ended up cancelling my subscription. The fact that the trial version of Reveal does not support my Sony files didn't give me confidence that spending money on the full version meant it would work. Isn't that the whole point of the trial? It's supposed to be a selling tool. At least the company was great about a quick refund.1 Comment Add a comment
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slbarkman: Supporting AC3 requires us to pay fees to Dolby. Which means even if its a free trial, fees needs to be paid, hence we are not able to support free trials with AC3 decoding. You should recieve some software together with your Sony cam which will recognize your video files. So if u did not buy Reveal, how did u get a refund?
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Inappropriate?I got a refund for Muvee Producer, or whatever it was called.
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Inappropriate?Hi TS.i was able to convert my mpeg 4 video format to wmv and it works..sorry for the delayed response cant wait to start my muvee making..thanks
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How do you do this?
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Inappropriate?hi converting my mpeg video clips to wmv format ..im using the windows dvd movie maker .. i imported the clip to the software then publish the movie clip for playback..
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So then the new file you created with Movie Maker is what you bring into Muvee?
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Inappropriate?Hello,
Well I am having the same problem now with Muvee Reveal as I just experienced with Autoproducer 6. I get no original soundtrack from my video. I read online that Muvee Reveal would fix the problem that the newer cameras video was no longer supported by Autoproducer 6. So I purchased the upgrade and now find it still does not work.
I have a Sony DCR-SR85 and am pretty frustrated trying to find software that actually edits the video. I love Autoproducer and wish it worked with my new camera.
Thank You!
JoeWebHog
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JoeWebHog, we would like to help you. Can you file a support request at the url below? Thanks.
http://www.muvee.com/en/support/supp_...
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