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Overcharge
I was overcharge 11 times for 5.97. I only picked 3 videos, didn't download them and deleted the whole program and still was charged. I tried emailing the contacts and the email failed to work. I would like my money back if possible because it has put a major dent into my account!
I’m upset and poor
1
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Tell me when someone solves it.
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The more people who report this problem, the more it gets noticed.
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Plans starting at $19/month
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Inappropriate?I'm very sorry about this. We're working with our payment gateway to find and correct all duplicate charges as quickly as possible. Please send me an email at nadirect@naughtyamerica.com and I will make sure we get your charges taken care of. Please include the email you signed up with in your email.
The company says
this solves the problem
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Inappropriate?This did not correct the problem because the email system keeps being sent back I think it is because your site is down or something. I have sent two emails and keep getting email failure notices.
I’m frustrated
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Inappropriate?We host our mail at GMail so it should not be affected by any changes in NA Direct. I have spoken with you since and we will be refunding your charges as soon as possible. Thank you for letting us know about the mail outage. I'll be sure to keep an eye out for any downtime. Please continue to use the nadirect@naughtyamerica.com email to contact me for any problems with charges.
EMPLOYEE
