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Videos did not download but I was still charged
I tried to download three different videos. Each time I was told that there was a problem with the transaction and the video did not download. However I have been charge for all three videos.
I’m angry
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Inappropriate?We are sorry for the inconvenience. Please visit http://support.naughtyamerica.com and use the form to send an email directly to customer support. Mention your NA Direct login (ie. email address) and what scene you purchased which could not be downloaded.
They will issue you a refund once the failed purchase/download has been verified.
Thanks!
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