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No data showing up locally
I don't see any data on my local newrelic page. I've installed the plugin but there isn't any data showing up at http://0.0.0.0:3000/newrelic. I see the homepage but the url list on the left stays empty, no matter how long I wait. The log doesn't show any errors, just:
New Relic RPM Agent Initialized: pid = 4674
Runtime environment: Mongrel
Am I missing someting here, is there some other thing I have to besides installing the plugin to get it to work locally?
New Relic RPM Agent Initialized: pid = 4674
Runtime environment: Mongrel
Am I missing someting here, is there some other thing I have to besides installing the plugin to get it to work locally?
I’m confused
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The best solution from the company
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This problem did re-occur in version 2.4.0. We released a fix in 2.4.1. If you are having problems still, check the version of the plugin. If updating doesn't fix it, please let us know!
The company says
this solves the problem
Create a customer community for your own organization
Plans starting at $19/month
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Inappropriate?Hi Jeroen,
Did you go to http://localhost:3000/newrelic right after installing the plugin? Or did you go there after browsing around in your app?
- Jim -
Inappropriate?I went there after browsing around. I probably also went there right after installing the plugin. -
Inappropriate?Hi Jeroen,
Can you tell us what version of rails you are running? Sorry that you are having troubles with this.
-Lew -
Inappropriate?No problem, I appreciate the quick replies.
This is the output from script/about
Ruby version 1.8.6 (universal-darwin9.0)
RubyGems version 1.0.1
Rails version 2.0.2
Active Record version 2.0.2
Action Pack version 2.0.2
Active Resource version 2.0.2
Action Mailer version 2.0.2
Active Support version 2.0.2
Edge Rails revision 502
Application root /Users/jeroen/Documents/projecten/methusalem2/trunk
Environment development
Database adapter sqlite3 -
Inappropriate?I'm having the exact same issue. Here's the output from my script/about:
Ruby version 1.8.6 (universal-darwin9.0)
RubyGems version 1.0.1
Rails version 2.0.2
Active Record version 2.0.2
Action Pack version 2.0.2
Active Resource version 2.0.2
Action Mailer version 2.0.2
Active Support version 2.0.2
Application root /Users/josh/Sites/actiware
Environment development
Database adapter sqlite3
Database schema version 10
I’m sad
1 Comment Add a comment
This solves the problem
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btw, Lew were you manning the New Relic kiosk at Rails Conf? your face looks familiar. -
Inappropriate?Me, too!
About your application's environment
Ruby version 1.8.6 (i386-mswin32)
RubyGems version 0.9.4
Rails version 2.1.0
Active Record version 2.1.0
Action Pack version 2.1.0
Active Resource version 2.1.0
Action Mailer version 2.1.0
Active Support version 2.1.0
Edge Rails revision 49e9f82e8eb1934fa70ac8d82c38ae30d6873dea
Application root C:/Users/mike/git/courses-on-facebook
Environment development
Database adapter mysql
Database schema version 20080623233606 -
Inappropriate?Hi Everyone,
I've got some good news and some bad news. The good news is that I can reproduce this problem. The bad news is that there is a problem ;-)
We have pretty good test coverage on this area of the Agent, but clearly not good enough. Expect a fix tomorrow morning - I'll post again when a new version is available.
Regards,
Jim
I’m confident
-
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Inappropriate?Hi Everyone.
It's fixed. Please update your New Relic Agent plugin to the latest.
Kind Regards,
Jim
I’m happy
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Inappropriate?Well, I removed the plugin and reinstalled it. Then i started up my app in development and still I'm getting the empty list on the left. Am I doing something incorrectly here?
I’m sad
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Inappropriate?Hi Josh,
Can you verify in the plugin file "version.txt" that you've got version v2_2_4? -
Inappropriate?Hey Jim, I just looked and yeah I am on v2_2_4. Here's the line from that text file:
2008-06-24 version 2.2.4
* fix for developer mode where no transaction traces were showing up (bug introduced in 2.2.3)
Are you on a mac with Leopard? I'd be willing to share my desktop with you if you want to see the problem for yourself.
I’m confident
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Inappropriate?Hi Josh - yep, I'm on Leopard. My AIM id is JimGochee. Give me a ping and I'll see if I can figure out what is going on.
Thanks,
Jim -
Inappropriate?We got Josh straightened out. For some reason his config/newrelic.yml file was bad and blowing that away and reinstalling the plugin got him up and running.
I’m thankful
1 person says
this solves the problem
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1 person says
this solves the problem
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Inappropriate?It works!
Thanks a lot for the quick fix. Excellent work, I think you just got yourself a new customer.
I’m happy
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Inappropriate?I have 2.4.0 version and followed IMO instructions correctly but data doesn't appear :/
any suggestions ? -
Inappropriate?Hi Prytnar,
I'm sorry you are having problems. In case you haven't read our installation or troubleshoot docs, check this out.
http://sites.google.com/a/newrelic.co...
If you're still having problems, then the best way for us to help you is for you to send an email to support@newrelic.com and one of our engineers will get back to you.
- Jim -
Inappropriate?This problem did re-occur in version 2.4.0. We released a fix in 2.4.1. If you are having problems still, check the version of the plugin. If updating doesn't fix it, please let us know!
The company says
this solves the problem
-
Inappropriate?I too am having this problem with the latest plugin (from version.txt, it's 2.4.2). I running locally in dev mode on OS X Leopard. Here's my environment details:
About your application's environment
Ruby version 1.8.6 (universal-darwin9.0)
RubyGems version 1.1.1
Rails version 1.2.6
Active Record version 1.15.6
Action Pack version 1.13.6
Action Web Service version 1.2.6
Action Mailer version 1.3.6
Active Support version 1.4.4
Application root /Users/sorth/src/aip/portal/trunk
Environment development
Also, I noticed in the log it shows I'm running webrick, but I'm running mongrel:
# Logfile created on Thu Aug 14 11:46:49 -0700 2008 by /
[08/14/08 11:46:49 (25383)] INFO : New Relic RPM Agent Initialized: pid = 25383
[08/14/08 11:46:49 (25383)] INFO : Runtime environment: Webrick
[08/14/08 11:46:49 (25383)] INFO : Transaction tracer enabled: false
Could that be the problem?
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Inappropriate?Sorth, can you clarify a couple of things? You are using the developer mode and not seeing any data, correct?
Did these messages come from newrelic_agent.3000.log or another log file?
Are there any errors in your development.log related to RPM? -
Inappropriate?Hi Bill,
Yes, I am in developer mode and no data at (http://localhost:3000/newrelic).
The messages came from newrelic_agent.3000.log. There are no other newrelic logs in my log directory.
No errors whatsoever in my development.log.
Thanks much.
Sorth -
Inappropriate?Hi Sorth,
I have the similar environment on Mac OSX and I use Webrick, but I don't see the problem you described.
Would you please send an email to support@newrelic.com with the full newrelic_agent log? We would like to help you trouble shoot the problem you are seeing.
Thanks,
Mei -
Inappropriate?I noticed this error in our development.log and it may explain whey the newrelic page is not showing any data:
Processing NewrelicController#index (for 127.0.0.1 at 2008-08-14 15:54:26) [GET]
2008-08-14 15:54:26 : [INFO] Session ID: 133f71ba55b06727f613f504cc0074f1
2008-08-14 15:54:26 : [INFO] Parameters: {"action"=>"index", "controller"=>"newrelic"}
2008-08-14 15:54:26 : [INFO] Rendering within layouts/default
2008-08-14 15:54:26 : [INFO] Rendering newrelic/index
2008-08-14 15:54:26 : [INFO] Completed in 0.37777 (2 reqs/sec) | Rendering: 0.36511 (96%) | DB: 0.00000 (0%) | 200 OK [http://seafreaipdev02.dev.gettyimages...]
2008-08-14 15:54:31 : [INFO]
Processing NewrelicController#image (for 127.0.0.1 at 2008-08-14 15:54:31) [GET]
2008-08-14 15:54:31 : [INFO] Session ID: 133f71ba55b06727f613f504cc0074f1
2008-08-14 15:54:31 : [INFO] Parameters: {"content_type"=>"image/gif", "action"=>"image", "controller"=>"newrelic", "file"=>"blue_bar.gif"}
2008-08-14 15:54:31 : [FATAL] -
Inappropriate?I do actually seem to be getting data at the bottom of my http://localhost/newrelic page, but I'm not seeing any graphs or anything, is this the expected behavior in dev mode?
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Inappropriate?The best thing would be if one of you could start a screen sharing session with me so I can show you the issue.
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