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ViroPOP doesn't play in my podcatcher.
I've subscribed to ViroPOP, along with a few other NNN shows, in my Zune podcatcher. The other shows play beautifully, but for some reason ViroPOP just sits there when I hit play. When I try to advance the file to another frame, the show fails. Any ideas?
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Inappropriate?Hey first off, thanks for subscribing... and for letting us know so we can try to troubleshoot.
Can you tell us which episode(s) you're trying to watch, and if you've had this happen on more than one episode? We'll look into it right away.
The company and 1 other person say
this answers the question
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Inappropriate?Yea, the episode for ViroPOP was "Zaproot 018 Batman vs. Tuberculosis". The problem occurs with all the episodes of the show. I've tried unsubscribing, and resubscribing. no effect. Additionally, "P-Cok - The Meth Minute 39" from the Channel Frederator feed had the same issue. So far that's the only episode from the Channel Frederator feed that didn't play. Thanks.
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Inappropriate?Sorry, additional question: do you know which file format your podcatcher is pulling down? We make both a MP4/M4V (ipod-compatible) and a WMV feed.
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Inappropriate?The m4v feed.
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