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Sometimes even a good product like Sifter just crashes....
Here is a plain, good old fashioned bug in sifter:
You open https://rsap.sifterapp.com/projects/2...
and one gets:
We're sorry, but something went wrong.
It's our fault, and we've automatically been notified. We're really sorry about the inconvenience, and we promise to get this corrected as soon as possible.
Now, the to the "as soon as possible" part. This message was our companion for the last 2 months, the issue has been resolved but we cannot delete or close it (which would be an acceptable solution ;-)
You open https://rsap.sifterapp.com/projects/2...
and one gets:
We're sorry, but something went wrong.
It's our fault, and we've automatically been notified. We're really sorry about the inconvenience, and we promise to get this corrected as soon as possible.
Now, the to the "as soon as possible" part. This message was our companion for the last 2 months, the issue has been resolved but we cannot delete or close it (which would be an acceptable solution ;-)
I’m disappointed that the automatic notification did not lead to resolution.
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
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Inappropriate?First off, I'm really sorry that we didn't get a response to this message or a resolution to the problem sooner. We will likely need some more information and assistance in tracking the problem down.
We receive very few exception notices, and we generally address them within a day, so if it's still occurring, it's likely that we're going to need some help reproducing the problem. I'll keep you posted, and will make this my top priority right away. Again, I'm really sorry about the inconvenience.
I’m apologetic
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Inappropriate?Thanks for your response Garrett.
The error still occurs for me on
https://rsap.sifterapp.com/projects/2... -
Inappropriate?Tom, I've still been unable to reproduce this problem, but, based on the stack trace and exception information, I believe that I've found and corrected the problem.
Sorry for the delay. Let me know if it's working when you have a chance.
The company says
this solves the problem
EMPLOYEE
