Loading Profile...
error when trying to change destination
I got the following error when trying to toggle the sms destination for one of my sources.
# Transaction id: 0
# HTTP status: 302
# Status code message: Found
# Transaction id: 0
# HTTP status: 302
# Status code message: Found
I’m happy
2
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has a solution in progress.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Amanda, we have noticed the issue as well and we are working on a solution. Thank you for the bug report.
-
Inappropriate?I have a similar problem, but with a different error message:
# Transaction id: 0
# HTTP status: 403
# Status code message: Forbidden: header 'Content-Type' value denied
The destination gets toggled correctly, but the flow from page to page breaks.
I’m disappointed
-
Inappropriate?Lucas what is your username and which destination/source where you toggling.
Thanks1 Comment
Add a comment
This solves the problem
-
Hi Jason, thanks for the reply.
My username is lucasrichter, and I get the error when toggling the App destination for any source, and the Email destination for my source that begins with J.
Thanks again. I hope this is helpful. -
Inappropriate?Thanks Lucas, I will add this to our bugs to look at. Please give us a couple days to investigate.
-
Inappropriate?I could not reproduce this issue.
Is this still happening? Which browser/OS are you using.
Thanks for your time helping us debug this. -
Inappropriate?Hi Jason,
This is copied from my Firefox about page:
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0 (.NET CLR 3.5.30729)
I'm using Firefox Portable - that may make a difference, though I'm not exactly sure how. Regardless, it may be useful to know.
I also turned on Firebug, to try and see the problematic Header value. I found this in the request header:
Content-Type application/json
I hope some of this is useful.
I’m thankful
-
Inappropriate?I should probably add that requesting the AJAX URL again in a different browser tab gives a different response:
---
destination_type: app
source_destination_map_id: 9129
state: 1
This request lacks the Content-Type header of the other one. -
Inappropriate?Thanks for your debug info. It is helpful. We have added this to our active issue to your bug list. We will get to it as soon as possible.
I’m confident
-
Inappropriate?Thanks for your time and effort, Jason.
-
Inappropriate?I used firefox portable and couple not reproduce this issue. The debug information that you provided above looks appropriate.
I'm using the latest release of firefox portable. Any more info you can provide? -
Inappropriate?I'm afraid not. I'm out of ideas. Thanks anyway. Sorry I wasn't able to help more.
EMPLOYEE
