Notify.me won't work
I just signed up and validated my SMS. A few issues - 1) I highlight SMS on my feed and it won't stay highlighted. Whenever I go to another page and come back, it is no longer highlighted. I double checked and my SMS says validated. 2) I am not getting notifications for a feed that gets a ton of updates. I don't see notification on the website nor on my Notify.me client
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Inappropriate?Hello jkim,
Thanks for reporting the issue, we're looking into it.
-Hani -
Inappropriate?Alright, we've identified the issue, there is a bug on our side which we need to address.
You currently have a time range specified for when you would like to receive SMS messages, if you disable the time range you will see that sms icon glowing for sources that you've routed to SMS. If you readd the time range for SMS message delivery and the current time is not within that range the SMS icon will no longer glow. Rest assured, despite the icon not glowing those sources will in fact be routed to SMS during the specified time.
We will fix this issue shortly. Thank you for your patience, we hope you are enjoying the service.
Cheers,
-Hani
I’m confident we'll get this resolved
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