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Bunch of problems for a new member - Help files, Credit, Email Verification
1. SenderID and DomainKeys still say unverified when everything has been setup properly in the DNSMadeEasy configurations
2. Most help files do not work (http://sendloop.com/help/campaign-man...) - Just shows the title and nothing else. How are you supposed to put in the Unsubscribe link when no help is available
3. Credit not updated after paying Paypal. We now have to wait to send a campaign till this is resolved
2. Most help files do not work (http://sendloop.com/help/campaign-man...) - Just shows the title and nothing else. How are you supposed to put in the Unsubscribe link when no help is available
3. Credit not updated after paying Paypal. We now have to wait to send a campaign till this is resolved
2
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Hello Sukh,
Our office is closing in the weekends. We will be able to check it in depth on Monday. However, I just made a quick test and noticed that you have changed your SPF record to:
v=spf1" "mx" "ptr" "include:sendloop-1.com" "include:emailsrvr.com" "~all
I strongly recommend you to remove those double quotes for the SPF record. The correct record must be:
v=spf1 mx ptr include:sendloop-1.com include:emailsrvr.com" "~all
Have a nice weekend.
The company says
this solves the problem
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Thanks for getting in touch with us. We will check your domains and get back to you.
Currently, our help section is not 100% completed. Those empty pages are currently not available. We apologize for the inconvenience.
If you are importing your email content from a remote URL, just insert the unsubscription tag displayed below:
%Link:Unsubscribe%
Click here to unsubscribe
Have a nice weekend.
The company says
this solves the problem
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Hello Sukh Dugal,
Welcome to our forums.
Please get in touch with us via support {at} sendloop {dot} com and provide domains you have authenticated. We will check them if they are properly verified or not.
Unsubscription link can be inserted into your emails by selecting them from the personalization list. You will see this list while editing your email campaign content. There's a drop down list next to email subject and content.
Alternatively, you can insert the tag by coding it. The tag is: %Link:Unsubscribe%
Example:
Click here to unsubscribe
Credits are automatically added into your account once payment gets confirmed by PayPal. If you believe that there's a problem, please get in touch with us and provide your Sendloop account URL or username. We will check it asap and get back to you.
Thanks for getting in touch with us. Have a nice weekend.
The company says
this solves the problem
Create a customer community for your own organization
Plans starting at $19/month
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Inappropriate?Hello Sukh Dugal,
Welcome to our forums.
Please get in touch with us via support {at} sendloop {dot} com and provide domains you have authenticated. We will check them if they are properly verified or not.
Unsubscription link can be inserted into your emails by selecting them from the personalization list. You will see this list while editing your email campaign content. There's a drop down list next to email subject and content.
Alternatively, you can insert the tag by coding it. The tag is: %Link:Unsubscribe%
Example:
Click here to unsubscribe
Credits are automatically added into your account once payment gets confirmed by PayPal. If you believe that there's a problem, please get in touch with us and provide your Sendloop account URL or username. We will check it asap and get back to you.
Thanks for getting in touch with us. Have a nice weekend.
The company says
this solves the problem
-
Inappropriate?There is no tag button incase of importing the HTML file from the web server. Also, are the Help links down or not available?
I have emailed the domains that need to be authenticated -
Inappropriate?Thanks for getting in touch with us. We will check your domains and get back to you.
Currently, our help section is not 100% completed. Those empty pages are currently not available. We apologize for the inconvenience.
If you are importing your email content from a remote URL, just insert the unsubscription tag displayed below:
%Link:Unsubscribe%
Click here to unsubscribe
Have a nice weekend.
The company says
this solves the problem
-
Inappropriate?Could you please check on the Domains Keys and the Sender ID email I sent. We need to send out a campaign tonight
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Inappropriate?Still waiting for the Domains Keys and Sender ID to be verified. All email instructions were followed.
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Inappropriate?Hello Sukh,
Our office is closing in the weekends. We will be able to check it in depth on Monday. However, I just made a quick test and noticed that you have changed your SPF record to:
v=spf1" "mx" "ptr" "include:sendloop-1.com" "include:emailsrvr.com" "~all
I strongly recommend you to remove those double quotes for the SPF record. The correct record must be:
v=spf1 mx ptr include:sendloop-1.com include:emailsrvr.com" "~all
Have a nice weekend.
The company says
this solves the problem
-
Inappropriate?Our DNS host, DNSMadeEasy encloses each word with a quote automatically. Do you have an alternative to a way I can type this in?
Also, why do you think the Domain Keys is not registering? -
Inappropriate?Hi Cem, could you be more specific when describing how to insert unsubscribe tag in custom designed HTML newsletter. Is it:
1.
some text bla bla Unsubscribe bla bla bla
2.
some txt bla blah <%Link:Unsubscribe%>Unsubscribe</%Link:Unsubscribe%>blah blah
3.
some text bla bla <%Link:Unsubscribe%>Unsubscribe</%Link:Unsubscribe%>bla bla
4.
some text bla bla %Link:Unsubscribe% bla bla
None of these works for me when importing a campaign from URL or from my computer (in this case I've tried to upload ZIP compressed HTML + images).
If there were some instruction or guide it would help a lot. I already paid for the campaign which can not be send at the moment :-((. Please help!
Regards,
Marko
I’m frustrated
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Inappropriate?Hello Marko,
Here's an example HTML code for unsubscription link:
some txt bla blah <a href="%Link:Unsubscribe%">Unsubscribe</a> blah blah
Let us know if you have any further questions. Cheers. -
Inappropriate?Is it OK to upload HTML + image folder as one unique file? It supposes that your server extract files automatically.
marko
I’m confident
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Inappropriate?I manage to upload successfully newsletter from an URL, with unsubscribe link. Still there is an ugly outcome when previewing the newsletter: there is no images. I checked the HTML and all a href tags have mce_ prefix?! How to solve this?
Marko
I’m confident
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Inappropriate?Marko, our import utility does not import images. You have two options:
1. Upload them to a reachable URL and change your image URLs
2. Upload them to media library one-by-one and then change your image URLs with the ones in your media library
Hope this helps. Cheers. -
Inappropriate?Thanks Cem,
I understand this is what's going on in the case when import utility is used being imported an local file from my computer. But the problem occurs using URL import utility, being inserted a file from web server, with all images located at our server and referenced with reachable URL's. Still in this case Sendloop system inserts "mce_" prefix in all "IMG SRC" tag atributes. Here is a piece of the code generated:
img src="img/logo-new-shh.jpg" mce_src="img/logo-new-shh.jpg" alt="logotype suncani hvar hotels" border="0" height="42" width="150"
img src="img/bonj2.jpg" mce_src="img/bonj2.jpg" alt="Hvar, the top 3 mediterranean islands" height="316" width="600"
Thanks in advance,
I'll try using absolute path...maybe this solves the problem.
Marko
I’m confident
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EMPLOYEE
