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Incorrect tag in final email messed up the mailer but preview showed ok
We just sent a list out and it had it do a proper Hi (Name) on the top of the body. When it sent the emails, it retained the %Subscriber: Custom Field tag.
Really disappointed with this bug; since in the Preview it worked just fine.
Really disappointed with this bug; since in the Preview it worked just fine.
I’m frustrated
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Inappropriate?Hello Sukh,
Thanks for your post. However, there's no any bug in the personalization.
Probably you have changed the recipient lists after previewing your campaign and forgot to change the personalization tags inside your email. In this case, Sendloop will not recognize those custom field personalization tas (since custom field #13 does not belong to recipient lists).
If you believe that this is not the problem, please create a support ticket by sending an email to support {at} sendloop {dot} com and we will be more than happy to help you.
Have a nice day.
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