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why do hotmails bounce?
On my first campaign all my hotmail addresses were bounced. This time I tried the preview my email and the hotmail test is marked as "temporary offline" and will not load . what can i do to get through to my hotmail subscribers?
I’m frustrated
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Hello Alannah,
Thanks for informing us about the issue. We received your support ticket, currently checking our logs to see why your email to Hotmail recipients failed. We will get back to you, we will also credit your account.
Have a nice weekend.
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Inappropriate?Hello Alannah,
Thanks for informing us about the issue. We received your support ticket, currently checking our logs to see why your email to Hotmail recipients failed. We will get back to you, we will also credit your account.
Have a nice weekend.
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this answers the question
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This answers the question
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thanks for getting back to me so fast. so should i go ahead and send my campaign and let the hotmail addresses bounce and just send the hotmail newsletters by forwarding one i sent myself like i did last time? -
now yahoo mail and windows live in the "preview my email" are reading "temporary offline" as well .. does that mean they will bounce too? what if i change the address my newsletters are coming from.. instead of my website address?
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Hi Alannah,
There's no relation between campaign delivery and email preview. Our engineers are currently making some improvements and upgrades on our preview engines. Therefore, email design service may result with "temporary offline" message during the weekend.
You can proceed and send your emails. We don't have any delivery problems to Yahoo, AOL or any other email services except Hotmail.
We are now in contact with Hotmail and trying to solve this issue. We will keep you updated.
Thanks. For any questions or feedback, don't hesitate to get in touch with our support team via support@sendloop.com
Have a nice weekend. -
Hi Alannah,
There's no relation between campaign delivery and email preview. Our engineers are currently making some improvements and upgrades on our preview engines. Therefore, email design service may result with "temporary offline" message during the weekend.
You can proceed and send your emails. We don't have any delivery problems to Yahoo, AOL or any other email services except Hotmail.
We are now in contact with Hotmail and trying to solve this issue. We will keep you updated.
Thanks. For any questions or feedback, don't hesitate to get in touch with our support team via support@sendloop.com
Have a nice weekend.
EMPLOYEE
