THIS IS A PARASITE! I am SHOUTINGGGGG

Hi Mark- Even though we've been in touch via email, I wanted to copy my email response to your issue here. That way anyone else who may be having similar issues can also see what steps need to be taken in order to have their issue resolved. Thanks!

I will do everything I possibly can to help you out. I understand that you are upset, and I will do my very best to try to fix your problem.

To help me understand the situation, can you please tell me what toolbar you currently have on your browser (and which browser you are using.) We have the OneRiot pulse checker, the myspace toolbar, IE8 goodies, and campus toolbars just to name a few. These are all add-ons that you must elect to download. We also transitioned from Me.dium.com, if you had downloaded the Me.dium sidebar before this, please let me know.

Any details on the errors you are receiving, what you’re seeing, or how it is exactly controlling your browser will help me assess the issue. We don’t have very many people experiencing what you are dealing with, and I have never heard about the beige screen. Are you positive that this is oneRiot related an not a foreign computer virus downloaded elsewhere? (Not trying to displace blame, just making sure that I can get all the details to help you out.) Once I hear back from you, I will focus on trying to fix your issue.