Get your own customer support community
 

How are you making the web more open?

This "getsatisfaction" site is an excellent example of a good service that still feels a bit closed. For example, how does it integrate into my Facebook, MySpace, and e-mail accounts? Is the goal of an open web to allow me to retain ownership of my communications to the outside world such that this sort of integration will be possible?

Are you defining a set of "next steps" for us to take together and giving public praise or scorn on efforts such as OpenSocial?
 
indifferent I’m undecided
Inappropriate?
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