Get your own customer support community
 

Consider looking at Skitch for ideas

First, congrats on your product, looking great and got awesome potential. I think you guys should look at Skitch very carefully. Some of the things that make me orgasmic about Skitch:

- private screenshots
- keyboard shortcuts
- cache/history of taken screenshots
- ability to send urls to screenshots with one-click (tinyurl style)
- auto naming of the screenshot based on window title
- possible subscription model (I would pay for a good screenshot service fo sho)

I am totally up for giving more feedback and look forward to seeing this local baby grow (I am in vancouver too)
 
happy I’m confident
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