Loading Profile...
Opaque Layer on Screenshot
When I take a screenshot from the windows client it adds an opaque layer to my entire computer and then I basically carve out what I want to take the screenshot of (crop), however my screenshot comes out still with a lighter opaque layer.
Screenshot done with ScrnShots desktop client: http://www.scrnshots.com/users/lwalle...
Screenshot done with snap and then uploaded (from file_ with ScrnShots desktop client: http://www.scrnshots.com/users/lwalle...
I am using Windows Vista Ultimate ... all patches and everything is up to date.
There were no errors
Screenshot done with ScrnShots desktop client: http://www.scrnshots.com/users/lwalle...
Screenshot done with snap and then uploaded (from file_ with ScrnShots desktop client: http://www.scrnshots.com/users/lwalle...
I am using Windows Vista Ultimate ... all patches and everything is up to date.
There were no errors
I’m sad
2
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The best solution from the company
-
Thanks for posting this. We've been working on fixing this for the past couple of days and we seem to be running into a bug on Vista. As soon as we have a fix a new version will be released (probably within the next 24 hours).
Sorry for the inconvenience.
The company says
this solves the problem
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Thanks for posting this. We've been working on fixing this for the past couple of days and we seem to be running into a bug on Vista. As soon as we have a fix a new version will be released (probably within the next 24 hours).
Sorry for the inconvenience.
The company says
this solves the problem
-
-
Inappropriate?Lynn, we are really sorry for the delay. We have been working hard on getting this update out the door. It should be within the next couple of days (assuming Vista will cut us a break). Thanks for your patience. I'll post here as soon as the update is live. Thanks.
I’m frustrated
-
-
Inappropriate?Yeah we're really sorry about this. Things have been stalled (as you probably noticed :) )
In the meantime, I recommend checking out Shup (http://shup.com/). They built ScrnShots integration into their screenshot tool on Windows, and it works really well.
EMPLOYEE
