Recently created topics in O'Reilly Media tagged with order

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Dale
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can't add an item to the cart
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I can't add the "Getting started with arduino" book to my cart. I click the button to preorder but when I see my cart it isn't in it. The other two books I've chosen are in my cart.

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Jason Arnold (Official Rep) last replied on October 10, 2008 17:29
Woody2143
1 Reply

Orders don't show tracking information.
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On the "Orders" page under my account on O'Reilly.com, for a previous order and an order I just made the other day, the books with a status of "Shipped" do not have a "Ship Date" or "Tracking number".

Is this a known issue and is there a timeframe for resolution?

- Woody2143

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Jason Arnold (Official Rep) last replied on September 11, 2008 16:17
EMPLOYEE Jason Arnold
1 Reply

Want to get your order related problem handled quickly?
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Give us a call! Customer service is open between the hours of 7am and 3:30pm PST (-8GMT) Monday - Friday.

You can call us directly at 1-800-889-8969 If you're in North America. If you're outside North America our direct number is 707-827-7019.

Some helpful e-mail addresses for getting your question answered:
orders@oreilly.com - All Order Related questions
booktech@oreilly.com - Have a Book Problem? E-mail here!
accounts@oreilly.com - For account problems

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Mace Bergmann (Employee) last replied on May 20, 2008 00:13
Tammy
2 Replies

All I have to say is O'Reilly Media rocks. My order went in late Saturday night and I received it Wed morning.
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Not only did I receive it in remarkable time for media shipment but packaged well and arrived in excellent condition. Kudos to your company and UPS!

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Igor The Troll last replied on December 15, 2007 13:00

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Recently created topics in O'Reilly Media tagged with order

can't add an item to the cart

Orders don't show tracking information.

Want to get your order related problem handled quickly?

All I have to say is O'Reilly Media rocks. My order went in late Saturday night and I received it Wed morning.

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