I cannot download the pdf i purchased.

I have bought "Head first Servlets and JSP" pdf online. After purchase it takes me to download page. The pdf is 39.9 MB. But my browser ends up downloading a pdf which is 20.8MB and Adobe acrobat says the pdf is corrupted. I tried 3 times, all the times the file i get is only 20.8 MB. My browser is Mozilla. This is a big disappoint for me. Please help me not to loose my 34 dollars.

I’m frustrated

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Jason Arnold, Official Rep, replied on April 30, 2008 15:58
Hi satya.vv,

Mozilla can have problems with caching large PDF files such as this one. To get around this, please right click the download link in your account and choose the 'Save As' option. You can then save the PDF directly to your desktop instead of having to cache the PDF in your browser.

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Brett D. McLaughlin, Employee, replied on April 30, 2008 15:18

Where did you purchase the PDF? I'm assuming on oreilly.com. Given that, I'm already trying to figure out what the problem is; I'll make sure we solve the problems technically, and see if we can get you a corrected copy.

If you didn't use oreilly.com, let us know, so we can respond to that as well.

Thanks, and stay tuned for more information.

Thanks
Brett McLaughlin
Series Editor, Head First

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satya.vv commented on May 01, 2008 07:33

I downloaded my book successfully now. Thank you Brett. To answer previous question, yes, i paid my money to O'reily.com.
EMPLOYEE

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Jason Arnold, Official Rep, replied on April 30, 2008 15:58

Hi satya.vv,

Mozilla can have problems with caching large PDF files such as this one. To get around this, please right click the download link in your account and choose the 'Save As' option. You can then save the PDF directly to your desktop instead of having to cache the PDF in your browser.

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satya.vv commented on May 01, 2008 07:39

Jason, Yes, I was trying "Save Link as" before also. I had 3 "head first servlets... pdf" icons lying on my desktop showing no. of attempts i did to download. I think the problem was corrected at the website's backend. May be the file is replaced with correct one (as Mr. Brett McLaughlin suspected), or the timeout period is increased at the server end. I am happy now, i downloaded the book successfully.