Loading Profile...
Javascript: The Definitive Guide. Missing pages.
I recently purchased Javascript: The Definitive Guide 5th Edition printed 9/07 and it is missing pages 63 through 86. I would like a complete copy of this book as it is a reference essential to my occupation. Any assistance is much appreciated.
I’m dissapointed.
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The best solutions from the company
-
Hi Jason,
Wow, I'm sorry to hear that they sent the wrong book! The invoice lists JavaScript: The Definitive Guide, so someone in the warehouse must have misread it. Anyway, I have ordered ANOTHER replacement copy for you!
You can keep The Book of Wireless, 2nd edition as a consolation prize. :-)
The company says
this solves the problem
-
Hi Jason,
We were a little backed up from the holidays, but I will get to your message today!
The company says
this solves the problem
-
Hi,
Please send an email with the details, including your mailing address and phone number to booktech@oreilly.com and we will send you a replacement copy.
The company says
this solves the problem
-
Inappropriate?Hi,
Please send an email with the details, including your mailing address and phone number to booktech@oreilly.com and we will send you a replacement copy.
The company says
this solves the problem
-
Inappropriate?Jason, I'm the manufacturing manager at O'Reilly. This is the first I've heard of a problem with this printing and appreciate your letting us know. It sounds like there was a missed signature on the bindery line but it certainly shouldn't have made it through the printer's quality checks. Since Chris has already been in touch about getting you a new copy, you should be all set. Best regards.
-
Inappropriate?Thanks for the replies. I sent an email to booktech@oreilly.com late January 3rd with all the required details but have yet to receive a reply. I have taken two photos to illustrate the issue:
http://gotjits.com/media/javascript01...
http://gotjits.com/media/javascript02...
Should I send another message to booktech@oreilly.com or continue to wait for a response. Thanks again for the support.
Warm regards,
Jason -
Inappropriate?Hi Jason,
We were a little backed up from the holidays, but I will get to your message today!
The company says
this solves the problem
-
Inappropriate?Well, the book finally came. Although it was not Javascript: The Definitive Guide. I received "The Book of Wireless" 2nd Edition by John Ross, No Starch Press. I have no idea why this book would have been sent to me, but here is a picture of the book, bill, and box:
http://gotjits.com/media/wirelessbook...
Twice burned. At this point, I am tired of jumping through hoops. I plan on biting the bullet and picking up a perfect copy from the local book store.
Jason
I’m dissapointed.
-
Inappropriate?Hi Jason,
Wow, I'm sorry to hear that they sent the wrong book! The invoice lists JavaScript: The Definitive Guide, so someone in the warehouse must have misread it. Anyway, I have ordered ANOTHER replacement copy for you!
You can keep The Book of Wireless, 2nd edition as a consolation prize. :-)
The company says
this solves the problem
-
Inappropriate?Hi Chris,
I picked up a fresh copy today so there is no need to send another copy. And as for the book I did receive, I simply have no need for it. And if you like, I am happy to send it back in the box it came in for your quality control.
Again, all I wanted was a perfect copy of JavaScript: The Definitive Guide to help me better learn Javascript. And now I have it. It cost me a little more, but the info is worth the price. You have no further obligation in this matter. Thank you for trying to help me out.
Cheers,
Jason
EMPLOYEE
EMPLOYEE
