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O'Reilly Safari videos/downloads and Ubuntu incompatibility
I'm experiencing an annoying problem with O'Reilly Safari and Ubuntu. Everytime I try downloading a file (PDF, exercise files for videos) and even videos (video training in FLV or quicktime) the download simply gets stalled unexpectedly at any time and never restarts.
I have never been able to watch a 5-minute video without being irreversibly cut in the middle. Even exercise files of 6 megs just never finish. I've tried using Firefox 3, Epiphany, Galeon, Konqueror, and as the technical support advised, some download managers. Nothing seems to do the trick. I have tried using another computer with Ubuntu and the same problem arises. Of course, it seems to work on Windows, but I would expect an online library such as O'Reilly Safari to support Ubuntu when it features books about it! Please let me know if you experience the same problem on Ubuntu or another linux system.
Thanks for your help.
Loic
I have never been able to watch a 5-minute video without being irreversibly cut in the middle. Even exercise files of 6 megs just never finish. I've tried using Firefox 3, Epiphany, Galeon, Konqueror, and as the technical support advised, some download managers. Nothing seems to do the trick. I have tried using another computer with Ubuntu and the same problem arises. Of course, it seems to work on Windows, but I would expect an online library such as O'Reilly Safari to support Ubuntu when it features books about it! Please let me know if you experience the same problem on Ubuntu or another linux system.
Thanks for your help.
Loic
I’m really feeling like I can't get support
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Inappropriate?Dear Loic,
We received a case in our customer service queue from you regarding this issue. I have escalated it to our Tecnnical Support team. You should be hearing from them shortly.
Thank you for giving us the opportunity to help you resolve this issue.
Best regards,
Diane
Customer Service
Safari Books Online -
Inappropriate?There has been no fix yet. If you experience the same problem using Ubuntu, I'd be glad to hear from you. I've tried ten download managers for the pdf files, and a few different browsers for the videos. Safari's technical support wrote me that downloads are working for them on Ubuntu...
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