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O'Reilly/Wiley Europe Store error: “User information provided is not valid”
When adding an item to the UK Cart at the oreilly.com website, the user is presented with the this message: “User information provided is not valid”.
To me this happened at the following URL: http://oreilly.com/catalog/9781565920... Which sent me to: http://customer.wileyeurope.com/CGI-B...
The error message only appears when not signed in.
Furthermore, the promotional codes ‘OPC10’ and ‘LREL40’ seem to not work in the UK store.
To me this happened at the following URL: http://oreilly.com/catalog/9781565920... Which sent me to: http://customer.wileyeurope.com/CGI-B...
The error message only appears when not signed in.
Furthermore, the promotional codes ‘OPC10’ and ‘LREL40’ seem to not work in the UK store.
I’m frustrated
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Inappropriate?Hi Thijs
We need further information in order to resolve the problem for you. Please could you email info@oreilly.co.uk with your contact details & we'll respond to you straight away.
Thanks very much
Helen
The company says
this solves the problem
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