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Sunday 24-05-2009 SafariBooksOnline DOWN!! AGAIN!!
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Inappropriate?Dear Ulf,
I'm sorry we did not reply to this report earlier. We did experience a period of very slow response time at 1:35 AM PST on this day - which lasted for 5 minutes or less according to our monitoring statistics.
We have reported the issue to our system administrators for further research. I'm sure they will find the cause of this slow down and resolve the issue.
Thank you very much for reporting this problem to us. In the future, you can contact Safari Books Online directly at:
support.safaribooksonline.com
We offer telephone support from midnight through 5 pm, PST, Monday through Friday. We also have chat and email support available 24 x 7 x 365. Please let us know if you experience this issue again.
Best regards,
Diane
Safari Books Online
Customer Service -
Inappropriate?Since I use sunday-mornings for education it is essential to me that this service works.
Rgds
Ulf
I’m thankful
EMPLOYEE
