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Can't scroll when composing mail
When I compose an email for sending, if the mail is longer than the window, it doesn't show a vertical scrollbar so I can't scroll up and down. I can scroll down using the keyboard arrows and Pg Dn but if I do that the Send button disappears off the top of the window, and the keyboard controls to scroll back up again don't work at all. This means that the only way I can compose anything other than a very short email is to write it ion some other program, and copy-paste only when it's complete.
I am using Windows XP and Firefox 3.
Please help, this is driving me insane!!
I am using Windows XP and Firefox 3.
Please help, this is driving me insane!!
I’m frustrated
3
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The company marked this problem solved.
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Inappropriate?Hello, Downtide.
That must be pretty frustrating. I can tell you that you are supposed to get scroll bars when you compose a long message. However, sometimes the scroll bars do not show up as they're supposed to (this happens in the Inbox as well, occasionally). It's something we believe will be fixed with the latest update for Sproutcore which we're working to get implemented as soon as possible.
I tried out the New Message feature just now in both Firefox and Chrome and got the scroll bars as expected.
Additionally, we are aware that the compose message editor can be much improved. Just letting you know that we know it can be better, but we appreciate all of your feedback to let us know what areas need the most improvement.
Thanks for using OtherInbox! -
Inappropriate?To Hoon: This support interface has problem.
You see my above message. It is there despite my having clicked Delete
I intended to re-post after blotting out the email addr in the graphic.
Here is the redone graphic; please substitute it.
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Inappropriate?same issue, i type in whole mail and i see there is no send button showing and i can't scroll too...trying my knowledge I use "tab" button and it don't work and all my mail's gone...
I’m frustated!!!
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Inappropriate?I wanted to update this to let everyone know that we have found the error that pushes the Send button off the page sometimes and are working to fix this problem. Thank you for letting us know what bugs you find!
I’m thankful
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Inappropriate?I apologize for not updating this post earlier, but we believe we fixed the scrolling problem when composing a message a few weeks back. Can you let us know if this is still a problem for you?
I’m happy
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EMPLOYEE
