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Wrong message highlighted after refresh
If I'm checking a different mailbox than the top one, and manually refresh the page, the top mailbox gets highlighted, along with the top message in that mailbox. However, the the last email I was checking before the refresh is displayed in the bottom section of the box.
Pre-refresh
Post-refresh
Pre-refresh
Post-refresh
I’m confused
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Inappropriate?In my attempts to recreate this problem, I came across a different issue. Sometimes, my post-refresh inbox will show no email in the preview pane at all.
Although this is a strange problem, I think it may be good to ask what *should* happen when you refresh your browser page. I would like to see that no mailbox or message is automatically selected and opened upon a refresh so that I can choose exactly what I want to open next and leave everything else unread. Perhaps I want to save my newsletter from AAA Financial for another time when I am less depressed about the stock market to read it... :)
I’m thinking
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What should happen accessing either your inbox or a mailbox for the first time?
One suggestion is for no mailbox to be automatically selected upon accessing or refreshing your inbox, and no message be automatically selected when clicking on a mailbox.
If you agree, vote in favor of this idea at http://gsfn.us/t/lxs -
Inappropriate?I've seen both of these issues as well. I'd much prefer that whatever was highlighted before stays highlighted after refresh. If I'm logging in after being logged out, then I still think it shouldn't highlight the first message in the first box. The risk being that I may not notice that whatever is highlighted is in fact a new message. The only way I'd know that is if I check the date or the content of said message. This is a little counterintuitive, because typically I either login or refresh and scan the mailboxes to see if any have an unread count. Now I'm realizing I have to scan that mailbox list and also the content and date of the selected message. It's not how I typically use email, so that interaction feels awkward.
Keep up the great work you guys. I'm impressed with the product.
I’m happy
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This answers the question
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Thanks for the feedback! I'm sure we can make this part of the product work better.
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