Get your own customer support community
 

Installing Azigo on OS X fails when either browser or user folder is in non-standard location

I tried installing Azigo on OS X 10.5.6 and while the AIR app installed successfully, attempting to login to the sample RP on azigo.com failed due to the plugin not being recognized.

Firefox (3.5b4) showed neither a plugin nor an extension from Azigo being installed, and I couldn't find the plugin in the standard 'Internet Plug-Ins' locations. I poked around in the console and saw a few problems:

1. The launchd process was bombing on startup due to assumptions about where the user account's App Support directory was located. It assumes that the user folder is in '/Users' - which, although that is the default location, it can be changed by the user in account preferences. I personally put my user folder on a different partition than my system.

2. The shell scripts that install the Firefox extension assume that Firefox.app is located in '/Applications'. I have Firefox located in '~/Applications', and thus it failed to install the extension. As a side note, I also have multiple versions on FF (3.0, 3.1b3, and 3.5b4) for testing purposes, so it might be a better approach to put any extensions into the users FF profile located in App Support.

I know the user dir on a separate partition is an edge case, but putting apps in '~/Applications' is a somewhat common scenario.

Please let me know if you plan on supporting at either of these cases. I really would like to try out the product.
 
sad I’m frustrated
Inappropriate?
1 person has this problem

The company has a solution in progress.


User_default_medium