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Existential moment... I don't exist!
I am using iTunes 7, Blackberry Storm, and windows pro xp sp3. I have the client on the laptop, the app on the storm, but when I sign on the laptop using the generated access key, I get "having an existential moment, you don't exist" error? Whaddup wit dat??!
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Inappropriate?The email address your signing in with on your laptop doesn't match the one you used for your storm. Did you receive a welcome email? Can you verify it is the same email you are using to sign in with?
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Inappropriate?I am having this same problem and I did recieve the welcome email and im putting in the right one! i am tried multiple times with different acess codes but nothing seems to work!
I’m frustrated
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Inappropriate?Sorry it's not working for you. The cleanest thing I can suggest is to delete the app from your blackberry and then reinstall. You can do that through app world or use our http://parkvu.com/downloads.aspx
Wish I had a simpler answer for you -
Inappropriate?How do you get the confirmation email from the i2b site. I can't seem to enter my pin for the free 100 trail and then upgrade?1 Comment
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ok I got the email, but now I am getting the same error message it doesn't recognize me. -
Inappropriate?The cleanest thing I can suggest is to delete the app from your blackberry and then reinstall. You can do that through app world or use our http://parkvu.com/downloads.aspx1 Comment Add a comment
This answers the question
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I have done this and the result was the same issue
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Inappropriate?Sean,
would you mind sending me the address you are using and I can look into it further for you. help@parkvu.com -
Inappropriate?Jeff I sent you the information to help email address.
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Inappropriate?I am having this same issue for about 7 hours now. I see Service is not available on my Blackberry Bold. On the desktop client returns the error, "Time for an existential break down. you don't exist".
Troubleshooting steps followed:
1. Reinstalled app on my Blackberry (x2)
2. Reinstalled desktop client (x1)
3. .Net framework is installed correctly.
4. Attempted sign-up with three different email addresses.
Any assistance is greatly appreciated.
I’m frustrated
1 Comment Add a comment
This answers the question
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Michaela,
first thank you for the troubleshooting steps, most helpful.
Is this signup successful? or is that when you get the service not available?
Would you mind emailing the addresses that you attempted to help@parkvu.com and we'll see if what is going on.
thanks -
Inappropriate?I did exactly all of Michaela's trouble shooting steps... as well... I did the purchase... I have BB 9000... I know I have data services (ATT employee)... I know this is an app error... It won't let me register on my computer as well... Same exact error messages...
What was the resolution for Michaela? -
Inappropriate?this is annoying. first i had problems with the i2b program not working, the problems downloading the Net 3.5 and the additional stuff, now that I should be in the clear i get this problem. It's amazing how i have to read this questions to find a POSSIBLE solution.
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Inappropriate?The "service unavailable" error on your BlackBerry may happen if you have wifi enabled and are connecting to an open wifi network or hotspot that is not letting you access the internet. There are two things you can try to determine if this is what your running into.
1) open up a browser on your BlackBerry and go to a webpage. If you are unable to get to a webpage, i2b also will be unable to reach the ParkVu service. This can be overcome by following step 2.
2) disable your wifi connection. To do this, go to "Manage Connections" and disable "Wi-Fi" then save your preferences.
The "you don't exist" error on the desktop client will happen if you have not signed up with your BlackBerry client first or if the email address and/or password that you are using is different (it is case sensitive, so please be careful with capital letters) than the email and password used to signup on your BlackBerry.
Give that a try on your BlackBerry and let us know how it goes.
Thanks,
Terry -
Inappropriate?I also have uninstalled and re-installed several different times. I have recieved the confirmation emial but when I try to log on with my pc if tells me that I do not exist. I have confirmed everything is correct with my information.
Need Help
I’m angry
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Inappropriate?Sorry you're having trouble. Sounds like a capitalization issue. Can you try signing into your PC by capitalizing the first letter of your email address?
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Inappropriate?This still didn't resolve the issue
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Inappropriate?t5000
can you please send to help@parkvu.com your BlackBerry PIN and email address that you're using to sign into i2b -
Inappropriate?I have the same problem
namely Existential moment... I don't exist!
I cant find i2b for BB on BB app World
Dr John Studley -
Inappropriate?John,
Looks like you do not have a BlackBerry Curve 8900, Bold or Storm. i2b will only appear in App World if you have one of those devices. -
Inappropriate?Ive downloaded the app on my storm and on my PC. I was never asked for an email address or anything. How do I sign up?
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