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Bugzilla stinks. Why not just use this forum?
So I've noticed several places in this forum where end-users have reported problems, and the response from Miro is simply, "Please file a bug in our bugzilla system." I think this makes sense for Miro developers, and people hoping to become Miro developers.
But when ordinary end-users have already taken the time to write up a detailed bug report in this forum, it's kind of silly to ask them to create an account in Bugzilla and do it all over again over there. I imagine most of them will not bother to take the time. I didn't. Maybe I will later. But my past experiences with Bugzilla amounted to spending a lot of time fiddling with a clunky interface, so I'm not exactly excited about doing it again.
If the only way to get real support is to start with Bugzilla, maybe you could post something to that effect on this forum, so people would know not to waste their time posting problems here.
But when ordinary end-users have already taken the time to write up a detailed bug report in this forum, it's kind of silly to ask them to create an account in Bugzilla and do it all over again over there. I imagine most of them will not bother to take the time. I didn't. Maybe I will later. But my past experiences with Bugzilla amounted to spending a lot of time fiddling with a clunky interface, so I'm not exactly excited about doing it again.
If the only way to get real support is to start with Bugzilla, maybe you could post something to that effect on this forum, so people would know not to waste their time posting problems here.
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Inappropriate?This place rather serves as first-line support, i.e. for troubleshooting. Anyhow, there are plenty of people who found what they were looking for here, unlike what you seem to imply, as you can easily see for yourself if you look around instead of glance.
Bugzilla is a more formal place to report detailed issues to the developers or the likes. Your initial post somewhat suggests you're not that much of an average end-user, and could file a rather detailed report if you'd be willing to invest some of your time in it.
