Get Satisfaction

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Zendesk Integration

Zendesk + Get SatisfactionWith a Get Satisfaction community and a Zendesk account, more and more businesses are putting community into the support flow.

Integrating these two powerful tools allows customers to ask and get answers quickly from each other before asking for one-on-one help. This integration combines your Get Satisfaction public support community with Zendesk issue tracking and resolution software, delivering a single unified customer support experience.

“Think of Get Satisfaction as hanging out with a friend and helping them work on their car where Zendesk is them taking it in for service.”

Paul Tracy
JusticeTrax

Integrating these two powerful tools allows customers to ask and get answers quickly from each other before asking for one-on-one help. This integration combines your Get Satisfaction public support community with Zendesk issue tracking and resolution software, delivering a single unified customer support experience. 

Integration Benefits

  • Create a global view of your customers and their issues
  • Dramatically improve customer satisfaction
  • Deliver more immediate, more effective and less costly customer support
  • Improve the quality of the user experience