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Password reset issue
I've tried to reset my password a few times. Although I've successfully received the reset password emails and reset my password, when I login with the new password, I continue to receive the "Invalid login" error message. Is there another way to login?
I’m confused
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Inappropriate?Hi Jen,
very strange indeed. please send me your username to matthew.smith at patterntap dot com, and I'll peek into it for you.
Sorry for the frustration.
Matthew
I’m confident
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Inappropriate?hey Matthew,
Figured it out! I feel really silly. I kept trying to sign in using my email address, because I'm so used to doing that. Even though the password was correct and reset, it was my email address in the login field causing the error!
thanks!
jen
I’m silly
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