Loading Profile...
Company icon not visible in widget
After I upgraded the widget to 3.0.7 (in Windows Vista), my company icon is no longer loading properly -- I get the "broken image" graphic.
I’m not terribly concerned, just letting you know.
2
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?When did you upgrade? Today or on Saturday? If on saturday please reinstall the widget and that should fix the problem.
-
Inappropriate?I downloaded the upgrade moments before noticing and reporting the problem.
Just redownloaded... still no company logo. -
Inappropriate?Please send at support [at] paymo.biz your acount details ( subdomain ) and we'll take a look
-
Inappropriate?We never received your account info over email, was this solved for you?
-
Inappropriate?Sorry, have been really busy. It's just a minor visual thing so I wasn't in a rush.
My company icon is still visible on the Settings page, just not on the widget. I tried redownloading just now, and it's still not working.
Sending email now too. Thanks for the responses!
I’m delighted to receive support.
-
Inappropriate?I just tried something:
I right-clicked and saved a copy of my company logo.
Then I re-uploaded it, hoping to refresh how it's stored within Paymo.
Alas, it didn't work. Was worth trying, though!
I’m meh.
-
Inappropriate?Along with the interesting new features of widget v3.0.8, my company icon has returned. Thanks Paymo folks!
I’m cheerful.
-
Inappropriate?glad to hear that Qrystal :)
EMPLOYEE
