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Paypal issue
I've recently added a prepaid visa debit card and linked it with my paypal. It took my $1.95 USD, and still didn't refund it. I've waited more than 24 hours after entering the 4 digit code and already made a purchase with paypal. I've checked the paypal website and my prepaid card website where my card information is at the 1.95 USD is not added to either.
I’m sad
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Inappropriate?Hi phuynh10-
The funds will post to the PayPal balance. And, if you make a purchase while carrying a PayPal balance, it will pull from those funds first. Please check your Transaction History. Is there a purchase where $1.95 was taken from the balance and the remainder was taken from another funding source you have on file?
Thanks,
PayPal Jason -
Inappropriate?There is nothing in the transaction history that shows $-1.95 I've spent the rest of the money in my prepaid visa. That totals up to $23.05 and it orginally had $25 before I confirmed the card with paypal. -
Inappropriate?Hi phuynh10-
You're going to need to have someone discuss your card and the entry of the code in a secure environment. Please go to your PayPal account and click on the Contact Us link on your Account Overview screen. You will have the option to submit an encrypted email or speak to someone by phone. We can't discuss account specific information in a public forum like this.
Thanks,
PayPal Jason
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