How can I personalise the email invite text?
Is there any option to personalise the invite and add a few lines about what the wiki is about and why the person is being invited?
Thanks
The more people who ask this question, the more it gets noticed.
The best answers from the company
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This is all very fair. We need to fix this.
5 people say
this answers the question
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As an FYI, in direct response to this thread we have in the last few days deployed a more professional text for inviting people. And we have fully customizeable invites on our TODO.
The company and 1 other person say
this answers the question
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Inappropriate?"Is there any option to personalise the invite and add a few lines about what the wiki is about and why the person is being invited?"
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Inappropriate?Oh. Any possibility that it could be rewritten to sound less spam-like?
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Inappropriate?Yes, this is a question that's persisted for some time. Also, I don't how anyone else feels about emails going out under their name without knowing or approving the content -- personally I don't like it and always wonder what ELSE they might send out as if it came from me. I know this may sound a bit paranoid, but I think it's over the line - esp for a company with a good rep and good vibes. <endofrant></endofrant>
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Inappropriate?I agree the text as it is now is not appropriate for an enterprise wiki.
I’m disapointed this hasn't been addressed in V2
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Inappropriate?I don't know whether it's an anti-spam measure but I do know that it will look like spam to potential invitees because it is not written in the kind of tone they would be expecting communications from my organisation to be written in.
It's a sticking issue for me, I'm afraid. I refuse to send out an email which contains the line "hopefully you can help me out as a writer" and a smiley face icon. It looks totally unprofessional. -
Inappropriate?Everyone has made very valid points and I have checked our bug-tracking system. It is currently ticket #106 and I'm looking into getting a more official word on the status of this request.
Thanks for your patience!
Vu
2 people say
this answers the question
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Inappropriate?Not to jump on the hogpile, but please record my "ME, TOO" vote. It is unacceptable that an e-mail is *EVER* sent as if it's coming from me without my express permission each and every time.
Many companies have gotten into trouble with this (Plaxo comes to mind).
I’m disappointed
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Yep. I boycott Plaxo and the rest of that spammer crowd. And a person who adds me to their account at any of those services runs the risk of having all their emails permanently junked. Plus, if I ever receive any mail from one of their other "contacts" that I don't personally know, there goes the relationship with that person: straight to the bozo bin. -
Inappropriate?This is all very fair. We need to fix this.
5 people say
this answers the question
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Inappropriate?As a followup, this is now in the queue on our engineering tasklist.
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Inappropriate?I just noticed that the e-mail is sent from the Wiki Creator e-mail account, not the Contact Owner address. In my case, that's no so good, either.
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Inappropriate?The first time I invited my first test user to my v2 site, the invite email was automatically routed to the comcast spam filter of the test user's account.
I agree with the other posters that the current text is inappropriate for anyone that is using pbwiki for professional colleagues or clients.
If there are significant complications to allowing the administrator to edit this text, it would be good customer relations for pbwiki staff to indicate these complications.
Otherwise it appears to be a very quick short term project to modify the code to allow edits of the invite email.
Currently I will create a pbwiki name and password for all users and send them a personal email in order to bypass the current pbwiki invite text.
I’m trying to be constructive
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Inappropriate?I agree with every one. I sent an email invite out to a new client as I presumed it would be fairly neutral. It was not. It was cutesy and it was completely the wrong message. Please let us have the opportunity to personalise the email invite as quickly as possible.
How will we know when it is up and running...
I’m frustrated
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Inappropriate?PBwiki does not usually make formal announcements when they roll out new releases of their software; they just slide'em in quietly. If I happen to hear about or notice that's it's been changed, I'll update this thread.
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Inappropriate?Quick question for folks - I'm hearing pretty broadly that the text as is is not appropriate for a work environment. While it will take some engineering to add a spam-resistant customizeable invite message, we can very quickly drop in different fixed text. (We're still going to be doing this engineering, I just want to get a better solution in people's hands as fast as possible.)
So, any suggestions on how the invite email should be phrased to be both professional and effective in getting the recipient to confirm?
I’m listening
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Inappropriate?For a professional work environment with corporate clients.
A PBWiki has been set up to enable purposeful collaboration. Here is an invitation for you join. Simply click on it and begin to participate.
Sent by PBWiki on behalf of (mypbwiki)
I’m thankful
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Inappropriate?Thanks for your willingness to respond to our collective requests.
I appreciate the complications of having a spam-resistant invite message but it is worth the work to permit customization because it would allow the author to have far greater impact with the invitee.
Take a look at wikispaces to see how they have combined fixed text with a customizeable paragraph. http://www.wikispaces.com
The fixed text should be boringly factual without any cuteness or cleverness.
Thanks again
I’m appreciative
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Inappropriate?As an FYI, in direct response to this thread we have in the last few days deployed a more professional text for inviting people. And we have fully customizeable invites on our TODO.
The company and 1 other person say
this answers the question
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Inappropriate?No matter how professional your invite message is, it won't do me any good for those people who don't speak English.
Plus, I have to be able to control the email used to send the message, since I use different addresses for different people.
I don't want to get into creating dummy accounts in order to handle registration for them - I've already tested this, and it's a nightmare. Besides, it's ridiculous that people are forced to "join" PBwiki to participate in a wiki.
The only solution for me as things now stand is to write my own invite, which will have to include a non-English tutorial on what they have to do to register, which also means having to translate what they'll see on each page. The hassle factor is really very high. Add to that the clunkiness of working with PBwiki (e.g., moving pages to folders), and it's got me looking for alternatives that are equally friendly for my computer-phobic users.
I’m frustrated because I have no control.
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