How to upload Excel files?

I can't upload Excel files--they appear "empty" to PBWiki. The files have data, no empty sheets and reside on my desktop. What's the problem?

I’m frustrated

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Rachel Pennig, Official Rep, replied on May 20, 2008 22:41

Hey ucpj - can you tell me what file name and extension you are using? Thanks!

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ucpj commented on May 20, 2008 23:21

I just noticed that the files have in fact been uploaded! I still get the error mesage and they appear with a "?" in the sidebar list, BUT they're there and download fine when clicked.
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ucpj replied on May 20, 2008 22:47

Hi,
It's: AUK_AppendixA_rev_092107.xls
Too long? Too weird?
Thanks!!

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Vu Nguyen, Official Rep, replied on May 20, 2008 23:58

What's the file size?

I tested this a moment ago, making a basic xls file and naming it "AUK_AppendixA_rev_092107.xls". It uploaded fine, and then I could link to it on a page and download it as well, no problem. Are you having problems when you upload to PBwiki, or when you download to view again?

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ucpj commented on May 21, 2008 16:23

Thanks for working on this. The file is small 24KB. As I noted above even tho the message states the file is empty and can't be uploaded, it does upload. The file type icon is a "?", which isn't ideal but I can download it to view again.
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Vu Nguyen, (Official Rep), commented on May 21, 2008 18:44

Any chance of you taking a screenshot of the error message and emailing it to us at support[at]pbwiki[dot]com?
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ucpj commented on May 21, 2008 19:02

on their way.
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Rachel Pennig, Official Rep, replied on May 21, 2008 20:06

Hi ucpj - thanks for the screenshots. We are working on creating icon support for xls files, which is why you're getting a question mark. Can you tell me what Internet browser and version you are using?

Also, do you have a Google or Yahoo search bar on your browser?

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ucpj commented on May 21, 2008 21:09

I've been using mostly Safari 3.1.1. Also Mozilla/5.0 Firefox/2.0.0.14, but there are some viewing problems with buttons off the page. Both have Google search bars. I'm on a Mac OSX.