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Replacing my old profile picture with a new one?
How do you change a picture on the profile? (instead of the PB sandwich or the shadow profile) I didn't like the old one, and then when I wanted to upload a new picture, I clicked on where to find the picture through my files on the computer. Then the old picture is still there, and the new picture does not pop up.
How do I get rid of the old picture, so I can insert a new one?
How do I get rid of the old picture, so I can insert a new one?
I’m frustrated
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Inappropriate?Hi teach- what file type is the image you are trying to upload?
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This answers the question
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jpeg Thanks for your help! (and under 200KB) -
Inappropriate?Hi Rachel,
Thanks for the help. I'm not sure if my comment showed up or is clear, but my picture is JPEG.
Thanks,
Teach
I’m frustrated
1 person says
this answers the question
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Inappropriate?Hi, I just tried this myself and it was okay...Did you also make sure to change the little selection box over to "Upload your own picture"? That has to be done before you select your image to upload.
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Inappropriate?I don't know how to do it either. I'm trying to edit the pic on my dad's wiki.
I clicked the box, selected my pic, and nothing came up to click to upload, so I clicked the save button. it didn't work
I’m frustrated
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Inappropriate?Hi,
Abby sent an email into support earlier today and we sorted out the issue. A few people have been having the similar problem that the old image is still cached by their browsers, so a hard refresh (hold shift while clicking the reload button) usually does the trick. The new image is on our servers, the browser just doesn't know that it's changed.
Best,
Vu
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EMPLOYEE