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This is a place for real people to get the most from their products and services, and for companies to get real with their customers. It isn't a collection of generic responses, but rather a community that collaborates on answers, solutions and ideas through conversation.
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This is a place for real people to get the most from their products and services, and for companies to get real with their customers. It isn't a collection of generic responses, but rather a community that collaborates on answers, solutions and ideas through conversation.
The community here isn't owned by any one person, company or organization. It is brought to life through the care and feeding of all the participants.
If you need some help getting started, go here. And be sure to go here to check out our community guidelines for some simple ground rules.
I’m excited
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Inappropriate?We've discussed this elsewhere, but PBwiki is really loving Satisfaction - it's lots of good things all at once - excellent transparency, measurability, and accountability for public help tickets, it's pretty and friendly, and it makes it clear to our users that we're interested in their feedback and questions, listening, and taking action. Very cool. We've used our own installation of phpBB for the last few years but the interface, posture, and features on Satisfaction are great. It's a great example of a Software-As-A-Service, where we've given up some direct control and gained tremendous value in return -- it's same pitch we make for PBwiki, that by moving your internal collaboration to our hosted service, you leave the setup, operations, and development in the hands of people who eat and breathe that service 24/7, and get on with whatever it is your company is best at. Nice job, folks!
I’m excited
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Inappropriate?Thanks, Nathan. We're thrilled to have PBwiki on board and happy to know you're finding it so useful.
I’m excited when people get it
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