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Email invites to your wiki not going through? Try this workaround!
Folks, we've noticed a lot of email invites to 2.0 wikis being eaten by various email systems.
I've outlined the steps you can take to get your users (a) Accounts and (b) access to your wiki:
(a) Get all your users set up with Accounts
1. Go to http://my.pbwiki.com and click "sign up" for a new PBwiki Account.
2. Make sure they all receive the verification email, and verify their Accounts.
3. Have your users email you from the address they used to set up the Account so you know who signed up with what email address.
4. Go to your wiki, and click on Settings in the right-hand corner, then Users.
5. Add each person's email address as a writer (or whatever access level you choose).
6. Each person should receive an email inviting them to the wiki. If not, don't worry, they still have access.
(b) Get your users access to your wiki:
1. Go to my.pbwiki.com
2. Enter the Account email and Password that was set up earlier
3. Click the name of the wiki you want to go to
4. Edit the wiki!
Note: If your users don't receive a verification email for their PBwiki Account, have them contact Support so we can get them set up.
We're working on ways to make sure these emails get delivered in the first place, but in the meantime, this is a reliable way to get everyone onboard.
Thanks for your patience.
I've outlined the steps you can take to get your users (a) Accounts and (b) access to your wiki:
(a) Get all your users set up with Accounts
1. Go to http://my.pbwiki.com and click "sign up" for a new PBwiki Account.
2. Make sure they all receive the verification email, and verify their Accounts.
3. Have your users email you from the address they used to set up the Account so you know who signed up with what email address.
4. Go to your wiki, and click on Settings in the right-hand corner, then Users.
5. Add each person's email address as a writer (or whatever access level you choose).
6. Each person should receive an email inviting them to the wiki. If not, don't worry, they still have access.
(b) Get your users access to your wiki:
1. Go to my.pbwiki.com
2. Enter the Account email and Password that was set up earlier
3. Click the name of the wiki you want to go to
4. Edit the wiki!
Note: If your users don't receive a verification email for their PBwiki Account, have them contact Support so we can get them set up.
We're working on ways to make sure these emails get delivered in the first place, but in the meantime, this is a reliable way to get everyone onboard.
Thanks for your patience.
I’m hoping this helps!
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Inappropriate?If your users are having trouble getting emails from PBwiki, like the invite email, it's also a good idea for them to add "@pbwiki.com" to the list of safe senders, or talk to their IT department to make sure our emails can get through. This will ensure the best communication over the life of your wiki.
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